Event Manager
Lucky Strike Entertainment, Columbia, MD, United States
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn’t any ordinary office; it’s the beginning of a bowled new career as an
Event Operations Manager.
ESSENTIAL DUTIES Get a glimpse of all you’ll experience as an Event Operations Manager.
Host special events; manage your team of event hosts; oversee all setup of appropriate areas.
Work with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again.
Make a personal connection with your event contact and ensure that all of their guests’ needs aren’t just met, but exceeded; consistently promote this guest-focused approach to hosting.
Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction.
Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies.
Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
WHO YOU ARE You’re an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You’re also a rock-solid communicator whose interpersonal skills are second to none. And since events aren’t always 9 to 5, you’re flexible to work a variety of shifts, from weekends and holidays to extended workdays.
DESIRED SKILLS
1+ year of Management Experience
2+ years as Banquet Captain
Bachelor’s degree
Knowledge of F&B and Hospitality Industry
Broad Knowledge of/Experience in Event Planning and Execution
Proficiency in MS Office Suite and database software preferred
Knowledge of POS register systems
WORK ENVIRONMENT / PHYSICAL DEMANDS Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
WHO WE ARE Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans worldwide. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay rate for this position is $26.00–$29.00 hr plus Commission. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available at Lucky Strike Entertainment Benefits.
#J-18808-Ljbffr
Event Operations Manager.
ESSENTIAL DUTIES Get a glimpse of all you’ll experience as an Event Operations Manager.
Host special events; manage your team of event hosts; oversee all setup of appropriate areas.
Work with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again.
Make a personal connection with your event contact and ensure that all of their guests’ needs aren’t just met, but exceeded; consistently promote this guest-focused approach to hosting.
Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction.
Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies.
Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
WHO YOU ARE You’re an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You’re also a rock-solid communicator whose interpersonal skills are second to none. And since events aren’t always 9 to 5, you’re flexible to work a variety of shifts, from weekends and holidays to extended workdays.
DESIRED SKILLS
1+ year of Management Experience
2+ years as Banquet Captain
Bachelor’s degree
Knowledge of F&B and Hospitality Industry
Broad Knowledge of/Experience in Event Planning and Execution
Proficiency in MS Office Suite and database software preferred
Knowledge of POS register systems
WORK ENVIRONMENT / PHYSICAL DEMANDS Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
WHO WE ARE Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans worldwide. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay rate for this position is $26.00–$29.00 hr plus Commission. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available at Lucky Strike Entertainment Benefits.
#J-18808-Ljbffr