Document Management Specialist
Sheakley, Cincinnati, OH, United States
Job Summary:
The Document Management Specialist provides essential administrative and document management support to ensure accurate and timely processing of workers’ compensation-related materials. This role is responsible for printing, balancing, and securely distributing provider checks and explanation of benefits in compliance with required timeframes and confidentiality standards.
The position requires strong attention to detail, the ability to manage sensitive information, and proficiency in data entry and document handling systems. The specialist works both independently and collaboratively in a fast-paced environment, supports audits, maintains quality and performance standards, and delivers excellent customer service while upholding company values.
Role and Responsibilities:
Reports directly to the Administrative Support Team Leader
Perform and maintain all responsibilities of the Administrative Support position
Print provider checks and explanation of benefits within BWC-required timeframes
Ensure each check run balances accurately
Sort, fold, and mail checks securely to prevent any breach of confidentiality
Assist with BWC audits and auditors as needed
Work independently and make timely, accurate decisions in a fast-paced environment with minimal supervision
Meet and maintain quality and performance standards
Other duties as assigned by Team Leader, Supervisor, or Manager
Uphold Sheakley’s Core Values
Qualifications:
High school diploma or equivalent experience
Typing speed: 30–40 WPM
10-key proficiency: 9,000 KPH preferred / 30 WPM
Ability to manage sensitive information and maintain confidentiality
Knowledge of Bureau of Workers’ Compensation claim lookup and BWC/MCO Policy Reference Guide as it relates to document management
Excellent customer service, verbal, and written communication skills
Requirements:
Full-time position
Must work full-time in office
Physical & Mental Demands:
Ability to sit for prolonged periods
Ability to lift files, reach, and carry up to 25 pounds
#J-18808-Ljbffr
The Document Management Specialist provides essential administrative and document management support to ensure accurate and timely processing of workers’ compensation-related materials. This role is responsible for printing, balancing, and securely distributing provider checks and explanation of benefits in compliance with required timeframes and confidentiality standards.
The position requires strong attention to detail, the ability to manage sensitive information, and proficiency in data entry and document handling systems. The specialist works both independently and collaboratively in a fast-paced environment, supports audits, maintains quality and performance standards, and delivers excellent customer service while upholding company values.
Role and Responsibilities:
Reports directly to the Administrative Support Team Leader
Perform and maintain all responsibilities of the Administrative Support position
Print provider checks and explanation of benefits within BWC-required timeframes
Ensure each check run balances accurately
Sort, fold, and mail checks securely to prevent any breach of confidentiality
Assist with BWC audits and auditors as needed
Work independently and make timely, accurate decisions in a fast-paced environment with minimal supervision
Meet and maintain quality and performance standards
Other duties as assigned by Team Leader, Supervisor, or Manager
Uphold Sheakley’s Core Values
Qualifications:
High school diploma or equivalent experience
Typing speed: 30–40 WPM
10-key proficiency: 9,000 KPH preferred / 30 WPM
Ability to manage sensitive information and maintain confidentiality
Knowledge of Bureau of Workers’ Compensation claim lookup and BWC/MCO Policy Reference Guide as it relates to document management
Excellent customer service, verbal, and written communication skills
Requirements:
Full-time position
Must work full-time in office
Physical & Mental Demands:
Ability to sit for prolonged periods
Ability to lift files, reach, and carry up to 25 pounds
#J-18808-Ljbffr