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Remote Call Center Representative

Jobs for Humanity, Bellwood, IL, United States


Remote Call Center Representative

Remote Call Center Position Overview

Remote Call Center Representative Entry-level position with on-the-job training Minimum 9-month commitment required Requirements

Good communication & computer skills Fluent in English Reliable and coachable Must follow a strict training attendance policy (up to 2 weeks) Tech Requirements

Laptop specs: Windows: 8GB RAM, Core i5 (4 cores), 2.0GHz+ Mac: 8GB RAM, Catalina/Big Sur/M1 chip, 2.0GHz+ Headset: Wired USB headset with visible microphone (No AirPods or wireless) Internet: Wired LTE router (SIM-powered, connected via cable) Wi-Fi and hotspot not accepted Schedule & Salary

Full-time: 5 days/week, 89 hrs/day Base salary + performance incentives (if applicable) Two yearly company events Responsibilities

Handle inbound/outbound sales calls Problem solving & documentation Follow scripts and internal procedures Maintain a calm, quiet work environment