The Restoration House
Development and Marketing Director
The Restoration House, Knoxville, Tennessee, United States, 37955
Development & Marketing Director
Job Description
The Restoration House (TRH) helps restore single mothers and their children back to God's good intent for their lives. TRH engages in a whole family approach of interconnected supports including housing and community life, family advocacy, and enrichment programs. In 2023,TRH launched Olive Tree Early Learning Academy, a high-quality trauma responsive early education and child care center for children 6 weeks to 5 years old.
Reports to: Executive Director
Job Summary:
The Development & Marketing Director's number one responsibility is to build strong relationships in the community, providing opportunities to invest in the overall mission of TRH, including Olive Tree. This is done by ensuring an extremely high level of engagement with all supporters, while also expanding the reach of TRH into the greater community.
Responsibilities:
Develops, manages, and oversees the annual funding plan for The Restoration House and its early education center, Olive Tree Early Learning Academy to secure a total of $1,500,000 annually in collaboration with TRH's Executive Director and Olive Tree's Director of Operations. The Restoration House has a 17-year history with a strong committed donor base.
Current strategies include direct 'asks', grants, events, social media campaigns, direct mail, etc.Current diversification:
Individual Giving (appeals, online donations, etc.) - 42%,Events - 10%,Foundations - 22%,Churches - 13%,Corporate Giving - 13%
Develops, manages, and oversees any special campaigns, including capital campaigns as needed in collaboration with the Executive DirectorCommunications
Writes and edits donor correspondence including donor acknowledgements and thank you notes (Office Manager will produce and mail)Assists with writing and editing materials for websites, brochures, etc.Assists with writing and editing press-releasesManages all social media accounts
Captures and creates social media content including graphic design using established graphic standardsSchedules and live posts content on appropriate social media channels at a frequency defined by the social media plan
Presents The Restoration House to churches, campus groups, local community orgs, etc.
Helps nurture and maintain current and new donor relationshipsEvents
Leads planning and implementation efforts, in collaboration with volunteer teams, of annual fundraising events including, the Restoring Hope LuncheonSecures table hostsEstablishes and manages event committees (assist in recruitment of committee members, develop agendas, and run committee meetings)Manages event attendee registrations and confirmations for eventsPlans and implements events associated with all fundraising, including but not limited to lunches, presentations, celebrations, etc.
Assists with grant management, including research, writing, reporting, etc.Manages Donor Database
Manages Bloomerang donor database of 5,000 plus recordsEnsures timely and accurate entry of donationsEnsures timely and accurate reports to funders
Board of Directors
Attends board meetings every other month (during the work day)Assists in preparing updates for Board meetings when required regarding fundraising events, sustainability, etc.Serves as the staff liaison with the Board Sustainability and Marketing Committees
In-Kind Donations
Fields all calls/emails related to in-kind donationsSends out receipt following donation
Stays on top of fundraising trends in the nonprofit communityAttends one annual staff retreat and the annual Christian Community Development ConferencePrays regularly for the families at The Restoration House & Olive TreeOther responsibilities as assignedThe ability to multi-task while staying organized, as well as build strong connections/relationships with people are critical qualities for this position.
Academic/Experience Requirements:
Must have minimum of three years of experience in fundraisingMinimum Bachelor's Degree in Marketing, Business Administration, Communications, Development or a related field is a plusA CFRE Certification is a plusExperience with the Benevon fundraising model is a plusMust have a working knowledge of donor management & communication systemsMust have a working knowledge of Microsoft Office programs including Word & ExcelMust be extremely knowledgeable with Facebook & InstagramWillingness to learn a variety of cloud-based software platformsPrior grant writing experience is a plusBilingual is a plusQualifications
Commitment to excellence and to the mission of The Restoration HouseCommunication
Strong language and communication skills (listening, written and oral)Highly relationalDesire to share The Restoration House's mission with the community
Commitment to service
Community service experienceEnthusiastic and positive attitude toward helping others
Professionalism
Ability to work well independently and on a teamMaturity and good judgment in relating to The Restoration House donors, volunteers, partners, and familiesAbility to work with people from diverse backgroundsAvailability, dependability, and flexibilityDemonstrated ability to solve problems and think strategicallyEnthusiastic and positive attitude toward helping othersHighly Organized
A willingness to pitch in beyond the scope of the specific job descriptionSupports overall ministry, purpose, and vision of The Restoration HouseCompensation/Benefits
This is a salaried position and compensation is determined based on experience and education - $55K to $60K annuallyHealth, Dental, Vision & Life insurance; covered 100% for employee after first 90 days of employment; option to add dependentsPaid time off:
Vacation:
10 days of paid vacation after first 90 days of employment15 days in the second year20 days in the fifth year25 days in the tenth year (max)
Sick Days:
5 days in year one7 days after first year8 days after year 39 days after year 410 days after year 512 days after year 1014 days after year 15 (max)
Paid Holidays: 11 paid holidays per yearSpiritual Renewal Days: 1 day each quarter
FlextimeFree family membership to the YMCA (all Knoxville branches)Paid individual professional development up to $600 per yearReimbursement for individual therapy sessions up to $500 per yearMonthly micro-bonusesAbility to work from home as approvedPaid by direct deposit twice per monthInvaluable opportunity to make a difference in the lives of single mothers and their children
Hours:
This job is a full-time position with an average of 40+ hours per week | Flexible Hours | Occasional weekends and/or weeknights
Job Description
The Restoration House (TRH) helps restore single mothers and their children back to God's good intent for their lives. TRH engages in a whole family approach of interconnected supports including housing and community life, family advocacy, and enrichment programs. In 2023,TRH launched Olive Tree Early Learning Academy, a high-quality trauma responsive early education and child care center for children 6 weeks to 5 years old.
Reports to: Executive Director
Job Summary:
The Development & Marketing Director's number one responsibility is to build strong relationships in the community, providing opportunities to invest in the overall mission of TRH, including Olive Tree. This is done by ensuring an extremely high level of engagement with all supporters, while also expanding the reach of TRH into the greater community.
Responsibilities:
Develops, manages, and oversees the annual funding plan for The Restoration House and its early education center, Olive Tree Early Learning Academy to secure a total of $1,500,000 annually in collaboration with TRH's Executive Director and Olive Tree's Director of Operations. The Restoration House has a 17-year history with a strong committed donor base.
Current strategies include direct 'asks', grants, events, social media campaigns, direct mail, etc.Current diversification:
Individual Giving (appeals, online donations, etc.) - 42%,Events - 10%,Foundations - 22%,Churches - 13%,Corporate Giving - 13%
Develops, manages, and oversees any special campaigns, including capital campaigns as needed in collaboration with the Executive DirectorCommunications
Writes and edits donor correspondence including donor acknowledgements and thank you notes (Office Manager will produce and mail)Assists with writing and editing materials for websites, brochures, etc.Assists with writing and editing press-releasesManages all social media accounts
Captures and creates social media content including graphic design using established graphic standardsSchedules and live posts content on appropriate social media channels at a frequency defined by the social media plan
Presents The Restoration House to churches, campus groups, local community orgs, etc.
Helps nurture and maintain current and new donor relationshipsEvents
Leads planning and implementation efforts, in collaboration with volunteer teams, of annual fundraising events including, the Restoring Hope LuncheonSecures table hostsEstablishes and manages event committees (assist in recruitment of committee members, develop agendas, and run committee meetings)Manages event attendee registrations and confirmations for eventsPlans and implements events associated with all fundraising, including but not limited to lunches, presentations, celebrations, etc.
Assists with grant management, including research, writing, reporting, etc.Manages Donor Database
Manages Bloomerang donor database of 5,000 plus recordsEnsures timely and accurate entry of donationsEnsures timely and accurate reports to funders
Board of Directors
Attends board meetings every other month (during the work day)Assists in preparing updates for Board meetings when required regarding fundraising events, sustainability, etc.Serves as the staff liaison with the Board Sustainability and Marketing Committees
In-Kind Donations
Fields all calls/emails related to in-kind donationsSends out receipt following donation
Stays on top of fundraising trends in the nonprofit communityAttends one annual staff retreat and the annual Christian Community Development ConferencePrays regularly for the families at The Restoration House & Olive TreeOther responsibilities as assignedThe ability to multi-task while staying organized, as well as build strong connections/relationships with people are critical qualities for this position.
Academic/Experience Requirements:
Must have minimum of three years of experience in fundraisingMinimum Bachelor's Degree in Marketing, Business Administration, Communications, Development or a related field is a plusA CFRE Certification is a plusExperience with the Benevon fundraising model is a plusMust have a working knowledge of donor management & communication systemsMust have a working knowledge of Microsoft Office programs including Word & ExcelMust be extremely knowledgeable with Facebook & InstagramWillingness to learn a variety of cloud-based software platformsPrior grant writing experience is a plusBilingual is a plusQualifications
Commitment to excellence and to the mission of The Restoration HouseCommunication
Strong language and communication skills (listening, written and oral)Highly relationalDesire to share The Restoration House's mission with the community
Commitment to service
Community service experienceEnthusiastic and positive attitude toward helping others
Professionalism
Ability to work well independently and on a teamMaturity and good judgment in relating to The Restoration House donors, volunteers, partners, and familiesAbility to work with people from diverse backgroundsAvailability, dependability, and flexibilityDemonstrated ability to solve problems and think strategicallyEnthusiastic and positive attitude toward helping othersHighly Organized
A willingness to pitch in beyond the scope of the specific job descriptionSupports overall ministry, purpose, and vision of The Restoration HouseCompensation/Benefits
This is a salaried position and compensation is determined based on experience and education - $55K to $60K annuallyHealth, Dental, Vision & Life insurance; covered 100% for employee after first 90 days of employment; option to add dependentsPaid time off:
Vacation:
10 days of paid vacation after first 90 days of employment15 days in the second year20 days in the fifth year25 days in the tenth year (max)
Sick Days:
5 days in year one7 days after first year8 days after year 39 days after year 410 days after year 512 days after year 1014 days after year 15 (max)
Paid Holidays: 11 paid holidays per yearSpiritual Renewal Days: 1 day each quarter
FlextimeFree family membership to the YMCA (all Knoxville branches)Paid individual professional development up to $600 per yearReimbursement for individual therapy sessions up to $500 per yearMonthly micro-bonusesAbility to work from home as approvedPaid by direct deposit twice per monthInvaluable opportunity to make a difference in the lives of single mothers and their children
Hours:
This job is a full-time position with an average of 40+ hours per week | Flexible Hours | Occasional weekends and/or weeknights