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Parts Counterperson

Walker Automotive, Alexandria, LA, United States


The Parts Counterperson is responsible for greeting customers in a professional and courteous manner and selling parts and accessories.

Benefits

Medical, Dental & Vision Insurance

401k

Paid Training

5 Paid Holidays per year

Responsibilities

Provide accurate and professional service to Walker Automotive customers

Ensures all items are billed out and priced correctly

Utilizes all resources in obtaining parts to fill all order requests while maintaining sound business practices and excellent CSI

Either special orders or locates parts that are not in stock at time of order

Maintains lost sales

Follows up with customers during the order process keeping them informed as to the progress of their order

Expedites delivery of parts to the customers using available resources

Answers the phone promptly and courteously

Promotes additional sales through product/technical knowledge and associated selling techniques ensuring customer satisfaction and maximum profitability

Abides by company policies and procedures

Keeps assigned work area neat and clean

Keeps all catalogs and parts information up to date

Assists in taking perpetual and physical inventories

Assists in putting stock awayFills in for other employees as necessary

Attends training seminars/classes in or away from the dealership as necessary

Attends department/dealership meetings as scheduled

Perform all other duties as assigned

Requirements

Have quality customer service skills

Outgoing personality with a great attitude

Clean a clean & valid driver's license

Must be willing to submit to a drug screen and background check prior to employment

Hours: Monday - Friday 7:30 am - 5:30 pm. No weekends!

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