Director of Complex Claims & Counsel
Banner Health, Phoenix, AZ, United States
Director of Complex Claims & Counsel page is loaded## Director of Complex Claims & Counselremote type:
Hybridlocations:
Banner Health Corp Phoenix (2901 N Central Ave)time type:
Full timeposted on:
Posted Todayjob requisition id:
R4437114**Primary City/State:**Phoenix, Arizona**Department Name:**Litigation & Claims Mgmt**Work Shift:**Day**Job Category:**LegalGreat careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.A network with resources for leaders with vision.
We value and celebrate equity, diversity and inclusion by promoting a culturally-rich workforce. Our leaders are at the forefront of the health care transformation, planning the future of Banner Health.This role is hybrid for Arizona residents with onsite requirements. In this role you will manage claims and litigation case information and filings and will work alongside the defense counsel.Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.POSITION SUMMARYThis position is a high impact role responsible for cost effective and successful management of complex, potentially high exposure claims while providing legal counsel on risk management, claims and litigation matters across Banner Health (BH). The role combines advanced litigation and claims management expertise with legal acumen to manage complex and potentially high exposure professional liability claims, multi-party litigation, and other areas of liability exposure to the organization. The position designs and directs the claims investigation process; evaluates each claim with respect to liability (standard of care -SOC), causation and damages; manages and directs outside counsel; employs cutting edge litigation management strategies to optimize outcomes; and develops equitable resolution strategies for claims and lawsuits.The primary focus of the position is Hospital and Physician Professional Liability (HPL) claims. The position may also manage or co-manage other claims and litigation across the Banner Health (BH) system, including General Liability (GL), Employment Practices (EPL) and Management Liability claims, or others as assigned.CORE FUNCTIONS1. Knows, understands, incorporates and demonstrates the mission, vision, values, brand, strategic initiatives, core measures and core behaviors into leadership behaviors, practices and decisions. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of BH with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.2. Implements best-in-class claims and litigation management strategies. Responsible for the investigation, evaluation and management (or co-management) of complex, potentially high exposure claims through resolution. Evaluates and analyzes insurance coverage, notices claims appropriately to carriers, and communicates and collaborates with insurers and reinsurers. Negotiates directly with claimants and attorneys on serious liability exposures. Requires extensive interaction with all levels of senior management, physicians, CEO’s, internal management, other BH personnel, attorneys, mediators, insurance companies, business personnel, and government agencies. Directs attorney-client privileged investigations. Has independent authority to resolve claims on behalf of the organization within established authority levels. Uses specialized knowledge and independent judgment to make operational, financial, and strategic decisions affecting outcomes throughout the company.3. Either directly on assigned cases, or as an expert consultant to other Claims team members, drives resolution of claims by formulating and implementing a thorough investigation plan and defense strategy for each claim. Evaluates each claim with respect to standard of care, liability, causation, and damages. Determines whether a preservation hold has been or needs to be issued. Considers witness credibility and consultants/expert opinions and determines the value of the claim. Determines and sets appropriate indemnity and expense reserves in a timely manner and periodically re-evaluates such reserves. Maintains a diary system to monitor all open claims. Updates claim files per documentation guidelines. Apprises Sr. Director, Claims & Litigation Counsel of case developments as appropriate. Obtains settlement authority as established by policy. Within delegated authority limits, independently negotiates or directs the negotiation of the claims/lawsuits to resolution. Represents facility, physician, and or BH at case evaluations, pre-mediation meetings with families and mediators, mediations and trial. Notifies reinsurer of selected claims according to established criteria and provides file updates pursuant to reporting guidelines.4. Responsible for obtaining, entering data into claim file and monitoring such data in order to comply with deadlines for meeting Medicare, Medicaid, Ship Extension Act (MMSEA) reporting requirements in relation to claimants and others releasing medical expense claims. Responsible for determining amounts of liens, rights of recovery and rights of reimbursement with regard to Medicare Secondary Payer Act, other state, federal, and private third-party payers and adheres to all state and federal laws, rules and regulations.5. Serves as a trusted advisor to internal clients, building strong, collaborative relationships. Provides legal advice and counsel to employees and leadership relating to risk management issues, risk mitigation issues, and settlement and litigation strategies. Provides legal advice and direction to the organization with respect to incidents, potentially compensable events, claims, or suits and insurance coverage issues. Directs privileged investigations. Provides timely, clear and professional communications including written reports, presentations and claim evaluations.6. Participates in the attorney selection and re-evaluation process with the Sr. Director, Claims and Litigation Counsel. Retains approved defense counsel on a per claim basis after checking conflicts. Directs and supervises the work of outside defense counsel pursuant to litigation protocol. Reviews and responds to attorney inquiries, reports and recommendations as appropriate. Reviews and approves the defense counsel fees and litigation expenses. In conjunction with defense counsel establishes a claim resolution strategy, facilitates and communicates same. Provides guidance and clarity to other team members relating to litigated matters.7. Presents comprehensive information at internal claim reviews and prepares case review material. Provides status reports for both open and closed claims as requested. Responsible for creating, monitoring and updating policies and procedures for the Sr. Director, Claims and Litigation Counsel, and VP, Chief Risk Officer & Counsel.8. Identifies risk management issues and makes recommendations as appropriate. Documents risk modification and risk reduction strategies #J-18808-Ljbffr
Hybridlocations:
Banner Health Corp Phoenix (2901 N Central Ave)time type:
Full timeposted on:
Posted Todayjob requisition id:
R4437114**Primary City/State:**Phoenix, Arizona**Department Name:**Litigation & Claims Mgmt**Work Shift:**Day**Job Category:**LegalGreat careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.A network with resources for leaders with vision.
We value and celebrate equity, diversity and inclusion by promoting a culturally-rich workforce. Our leaders are at the forefront of the health care transformation, planning the future of Banner Health.This role is hybrid for Arizona residents with onsite requirements. In this role you will manage claims and litigation case information and filings and will work alongside the defense counsel.Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.POSITION SUMMARYThis position is a high impact role responsible for cost effective and successful management of complex, potentially high exposure claims while providing legal counsel on risk management, claims and litigation matters across Banner Health (BH). The role combines advanced litigation and claims management expertise with legal acumen to manage complex and potentially high exposure professional liability claims, multi-party litigation, and other areas of liability exposure to the organization. The position designs and directs the claims investigation process; evaluates each claim with respect to liability (standard of care -SOC), causation and damages; manages and directs outside counsel; employs cutting edge litigation management strategies to optimize outcomes; and develops equitable resolution strategies for claims and lawsuits.The primary focus of the position is Hospital and Physician Professional Liability (HPL) claims. The position may also manage or co-manage other claims and litigation across the Banner Health (BH) system, including General Liability (GL), Employment Practices (EPL) and Management Liability claims, or others as assigned.CORE FUNCTIONS1. Knows, understands, incorporates and demonstrates the mission, vision, values, brand, strategic initiatives, core measures and core behaviors into leadership behaviors, practices and decisions. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of BH with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.2. Implements best-in-class claims and litigation management strategies. Responsible for the investigation, evaluation and management (or co-management) of complex, potentially high exposure claims through resolution. Evaluates and analyzes insurance coverage, notices claims appropriately to carriers, and communicates and collaborates with insurers and reinsurers. Negotiates directly with claimants and attorneys on serious liability exposures. Requires extensive interaction with all levels of senior management, physicians, CEO’s, internal management, other BH personnel, attorneys, mediators, insurance companies, business personnel, and government agencies. Directs attorney-client privileged investigations. Has independent authority to resolve claims on behalf of the organization within established authority levels. Uses specialized knowledge and independent judgment to make operational, financial, and strategic decisions affecting outcomes throughout the company.3. Either directly on assigned cases, or as an expert consultant to other Claims team members, drives resolution of claims by formulating and implementing a thorough investigation plan and defense strategy for each claim. Evaluates each claim with respect to standard of care, liability, causation, and damages. Determines whether a preservation hold has been or needs to be issued. Considers witness credibility and consultants/expert opinions and determines the value of the claim. Determines and sets appropriate indemnity and expense reserves in a timely manner and periodically re-evaluates such reserves. Maintains a diary system to monitor all open claims. Updates claim files per documentation guidelines. Apprises Sr. Director, Claims & Litigation Counsel of case developments as appropriate. Obtains settlement authority as established by policy. Within delegated authority limits, independently negotiates or directs the negotiation of the claims/lawsuits to resolution. Represents facility, physician, and or BH at case evaluations, pre-mediation meetings with families and mediators, mediations and trial. Notifies reinsurer of selected claims according to established criteria and provides file updates pursuant to reporting guidelines.4. Responsible for obtaining, entering data into claim file and monitoring such data in order to comply with deadlines for meeting Medicare, Medicaid, Ship Extension Act (MMSEA) reporting requirements in relation to claimants and others releasing medical expense claims. Responsible for determining amounts of liens, rights of recovery and rights of reimbursement with regard to Medicare Secondary Payer Act, other state, federal, and private third-party payers and adheres to all state and federal laws, rules and regulations.5. Serves as a trusted advisor to internal clients, building strong, collaborative relationships. Provides legal advice and counsel to employees and leadership relating to risk management issues, risk mitigation issues, and settlement and litigation strategies. Provides legal advice and direction to the organization with respect to incidents, potentially compensable events, claims, or suits and insurance coverage issues. Directs privileged investigations. Provides timely, clear and professional communications including written reports, presentations and claim evaluations.6. Participates in the attorney selection and re-evaluation process with the Sr. Director, Claims and Litigation Counsel. Retains approved defense counsel on a per claim basis after checking conflicts. Directs and supervises the work of outside defense counsel pursuant to litigation protocol. Reviews and responds to attorney inquiries, reports and recommendations as appropriate. Reviews and approves the defense counsel fees and litigation expenses. In conjunction with defense counsel establishes a claim resolution strategy, facilitates and communicates same. Provides guidance and clarity to other team members relating to litigated matters.7. Presents comprehensive information at internal claim reviews and prepares case review material. Provides status reports for both open and closed claims as requested. Responsible for creating, monitoring and updating policies and procedures for the Sr. Director, Claims and Litigation Counsel, and VP, Chief Risk Officer & Counsel.8. Identifies risk management issues and makes recommendations as appropriate. Documents risk modification and risk reduction strategies #J-18808-Ljbffr