
Senior Customer Service Supervisor – B2B Growth
Stella Jones Corporation, Brierfield, AL, United States
A leading manufacturing company is looking for a Customer Service Supervisor in Brierfield, Alabama. This role involves leading a team of Customer Service Clerks and Account Specialists to ensure exceptional client service. The ideal candidate will have at least five years of customer service experience, supervisory skills, and strong knowledge of Excel and SAP. Responsibilities include coaching team members, handling escalated inquiries, and collaborating with other departments to enhance customer satisfaction.
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