Customer Relations Sales Specialist
Bish's Group, Urbana, IL, United States
Bish's RV CenterPoint/Urbana
5376 Hutton Dr
Urbana, IA 52345, USA
Description We’re looking for a Customer Relations Specialist to join our team—someone who thrives on connecting with people, understanding their goals, and helping guide them toward the right solution. This role is centered around creating an exceptional customer experience while also driving results. You’ll work directly with customers to learn what they’re looking for, walk them through options, and help them move forward with confidence. If you enjoy working with people, staying busy, and being rewarded for your impact, this is a great opportunity to build a high-income career in a fast-growing industry. This is a performance-driven role with strong earning potential for individuals who enjoy working with people and taking ownership of their results.
Key Objectives
Deliver an outstanding, relationship-driven customer experience
Understand customer needs and guide them toward the right RV and solutions
Drive results through consistent follow-up, communication, and customer engagement
Responsibilities
Welcome and engage customers in a way that feels natural, helpful, and professional
Ask the right questions to understand lifestyle, needs, and buying motivations
Present RV options, features, and add-ons in a clear and engaging way
Guide customers through the full experience—from first interaction to final decision
Maintain consistent follow-up with customers via phone, text, and email
Manage and prioritize your pipeline using our CRM system
Build relationships that lead to repeat business and referrals
Stay organized, proactive, and accountable to your individual performance
What You’ll Bring
Strong people skills—you’re comfortable starting conversations and building trust
A customer-first mindset with a natural ability to guide and influence decisions
Competitive drive and desire to be rewarded for your performance
Ability to stay organized and manage multiple customer conversations at once
Positive attitude and willingness to learn
Background in customer service, hospitality, retail, or sales is a plus
Expected Results
Consistently deliver a high-quality customer experience
Build and maintain an active pipeline of customers
Convert customer interactions into successful outcomes (purchases + referrals)
Meet or exceed individual performance and revenue goals
Become knowledgeable and confident in product offerings and industry trends
Resources
CRM system to manage leads, follow-ups, and customer communication
Hands-on training to build product knowledge and sales confidence
Leadership support and coaching to help you grow your performance
Access to a wide range of inventory and tools to support each interaction
Who we are Bish’s RV is one of the largest family-owned RV dealers in the country. Weare dedicated to providingquality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization areoutstandingand our dedication to each employee’s success is unparalleled.
We are looking for top performers who sethigh expectationsfor themselves and are willing to put inthe timeand effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Benefits
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K matching
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Access to a partner insurance agency for personalized quotes and coverage guidance for home, auto, RV, and specialty insurance products
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable frompreviousmilitary occupations.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Description We’re looking for a Customer Relations Specialist to join our team—someone who thrives on connecting with people, understanding their goals, and helping guide them toward the right solution. This role is centered around creating an exceptional customer experience while also driving results. You’ll work directly with customers to learn what they’re looking for, walk them through options, and help them move forward with confidence. If you enjoy working with people, staying busy, and being rewarded for your impact, this is a great opportunity to build a high-income career in a fast-growing industry. This is a performance-driven role with strong earning potential for individuals who enjoy working with people and taking ownership of their results.
Key Objectives
Deliver an outstanding, relationship-driven customer experience
Understand customer needs and guide them toward the right RV and solutions
Drive results through consistent follow-up, communication, and customer engagement
Responsibilities
Welcome and engage customers in a way that feels natural, helpful, and professional
Ask the right questions to understand lifestyle, needs, and buying motivations
Present RV options, features, and add-ons in a clear and engaging way
Guide customers through the full experience—from first interaction to final decision
Maintain consistent follow-up with customers via phone, text, and email
Manage and prioritize your pipeline using our CRM system
Build relationships that lead to repeat business and referrals
Stay organized, proactive, and accountable to your individual performance
What You’ll Bring
Strong people skills—you’re comfortable starting conversations and building trust
A customer-first mindset with a natural ability to guide and influence decisions
Competitive drive and desire to be rewarded for your performance
Ability to stay organized and manage multiple customer conversations at once
Positive attitude and willingness to learn
Background in customer service, hospitality, retail, or sales is a plus
Expected Results
Consistently deliver a high-quality customer experience
Build and maintain an active pipeline of customers
Convert customer interactions into successful outcomes (purchases + referrals)
Meet or exceed individual performance and revenue goals
Become knowledgeable and confident in product offerings and industry trends
Resources
CRM system to manage leads, follow-ups, and customer communication
Hands-on training to build product knowledge and sales confidence
Leadership support and coaching to help you grow your performance
Access to a wide range of inventory and tools to support each interaction
Who we are Bish’s RV is one of the largest family-owned RV dealers in the country. Weare dedicated to providingquality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization areoutstandingand our dedication to each employee’s success is unparalleled.
We are looking for top performers who sethigh expectationsfor themselves and are willing to put inthe timeand effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Benefits
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K matching
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Access to a partner insurance agency for personalized quotes and coverage guidance for home, auto, RV, and specialty insurance products
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable frompreviousmilitary occupations.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr