Ohio Department of Behavioral Health is hiring: Intermittent Radio Dispatcher PN

Position Overview This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of #5 on the OCSEA Pay Range Schedule. This position is located within our HEARTLAND BEHAVIORAL HEALTHCARE at 3000 Erie Street South, Massillon, OH 44646 . What You'll Do At DBH Maintain effective communications by transmitting radio communication for Heartland Behavioral Healthcare (HBH) personnel, including, but not limited to Police Officers, Doctors, Nurses, Safety Officer, Ambulance Driver, and Maintenance. Dispatch personnel and equipment as events occur, relays & clarifies information for personnel. Operate in-house overhead paging system; monitor all alarms (e.g., fire, pharmacy, weather). Operate VOIP equipment: answer & extend all incoming telephone traffic. Maintain logs & records, both written and computer generated, regarding staff & patient movement as well as own work performed. Greet/provide directions both in person and on the phone to visitors, visiting dignitaries, delivery personnel, etc. Write & issue visitor passes and tags to patient visitors. Position Qualifications Formal education that includes reading, writing & speaking English. Or equivalent of Minimum Class Qualification For Employment noted above. Primary Job Skill Radio Dispatcher, Switchboard Operator Technical Skills Communications, Behavioral Health Professional Skills Attention to Detail, Customer Focus, Responsiveness, Verbal Communication, Teamwork Required Educational Transcripts Official transcripts are required for all post‑secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree‑granting institution. Agency Contact Name and Information Megan Trump, megan.trump@dbh.ohio.gov Other Details Unposting Date: Ongoing Work Location: Heartland Behavioral Health Primary Location: United States of America-OHIO-Stark County-Massillon Compensation: /hour Schedule: Part‑time Work Hours: See supplemental info Classified Indicator: Unclassified Union: OCSEA Classified Indicator: Unclassified Primary Job Skill: Human Resources Technical Skills: Behavioral Health, Communications Professional Skills: Attention to Detail, Customer Focus, Responsiveness, Teamwork, Verbal Communication Agency Overview At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders. We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH. DBH Values Service‑Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value Driven Innovative (Yes Before No) Strong Sense of Urgency Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service‑oriented environment, where you will be respected and valued. The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well‑being of all employees, including those in recovery. We foster an inclusive, stigma‑free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second‑chance hiring, and recovery‑informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team. #J-18808-Ljbffr