Leasing Specialist
Silver Ventures, San Antonio, TX, United States
Our vision is that Pearl is the pioneering Plazamaker of North America through creating places and experiences to cultivate human connectedness. Every person who joins our organization is invited to join us in pursuing this vision and making Pearl the place to be.
As Pearl continues to grow and expand our offerings, Pearl is expecting growth in people living, working, and enjoying all that is available in the neighborhood. Our team will expand services to our portfolio in pursuit of the continued innovation and the service level that is associated with Pearl. While recognizing this growth, we will continue to focus on sustainability by providing solutions that can transform San Antonio and the commercial real estate industry.
Multi-Family Leasing Specialist The Multi-Family Leasing Specialist is the first connection, trusted guide, and the lasting impression of a vibrant neighborhood. You’ll turn curiosity into excitement, and excitement into commitment, helping people discover where they truly belong.
In this role, while owning the full lifecycle of each lease contract, you’ll craft a meaningful, personalized journey from the first inquiry to move-in day and beyond. By upholding Fair Housing principles, you’ll bring the brand to life in every interaction, creating moments that make prospects feel like insiders and residents feel proud to call the neighborhood home.
Prospecting & Lead Conversion
Managing CRM pipeline and tracking conversion metrics
Conducting personalized discovery conversations
Touring prospects through residences and neighborhood assets
Accountable for accurate and timely advertising source data
Application & Approval Process
Accountable for documentation workflow as measured by data accuracy with zero error
Communicating approval/denial with professionalism and clarity
Lease Preparation & Execution
Preparing & presenting lease agreements and terms accurately
Securing deposits and required payments
Pre-Move-In Coordination
Coordinating with maintenance and housekeeping to ensure readiness
Conducting final unit inspections
Confirming utility setup and required documentation
Move-In Experience
Accountable for executing a hospitable move-in experience
Ongoing Resident Renewal
Accountable for engaging in anticipatory leasing renewal processes; partnering with General Manager to execute renewal strategy
Move-Out & Transition Oversight
Ensuring notice documentation is compliant
In partnership with maintenance, set and coordinate turnover timelines
Experience and Requirements
2+ years of multi-family Class A leasing
Proven quality to conversion rate success as defined by days to lease and quality of contract life cycle
KPIs
Secret Shop scores above 90%
Documentation data entry is at zero errors
Pre lease turnover days are less than 22 days
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As Pearl continues to grow and expand our offerings, Pearl is expecting growth in people living, working, and enjoying all that is available in the neighborhood. Our team will expand services to our portfolio in pursuit of the continued innovation and the service level that is associated with Pearl. While recognizing this growth, we will continue to focus on sustainability by providing solutions that can transform San Antonio and the commercial real estate industry.
Multi-Family Leasing Specialist The Multi-Family Leasing Specialist is the first connection, trusted guide, and the lasting impression of a vibrant neighborhood. You’ll turn curiosity into excitement, and excitement into commitment, helping people discover where they truly belong.
In this role, while owning the full lifecycle of each lease contract, you’ll craft a meaningful, personalized journey from the first inquiry to move-in day and beyond. By upholding Fair Housing principles, you’ll bring the brand to life in every interaction, creating moments that make prospects feel like insiders and residents feel proud to call the neighborhood home.
Prospecting & Lead Conversion
Managing CRM pipeline and tracking conversion metrics
Conducting personalized discovery conversations
Touring prospects through residences and neighborhood assets
Accountable for accurate and timely advertising source data
Application & Approval Process
Accountable for documentation workflow as measured by data accuracy with zero error
Communicating approval/denial with professionalism and clarity
Lease Preparation & Execution
Preparing & presenting lease agreements and terms accurately
Securing deposits and required payments
Pre-Move-In Coordination
Coordinating with maintenance and housekeeping to ensure readiness
Conducting final unit inspections
Confirming utility setup and required documentation
Move-In Experience
Accountable for executing a hospitable move-in experience
Ongoing Resident Renewal
Accountable for engaging in anticipatory leasing renewal processes; partnering with General Manager to execute renewal strategy
Move-Out & Transition Oversight
Ensuring notice documentation is compliant
In partnership with maintenance, set and coordinate turnover timelines
Experience and Requirements
2+ years of multi-family Class A leasing
Proven quality to conversion rate success as defined by days to lease and quality of contract life cycle
KPIs
Secret Shop scores above 90%
Documentation data entry is at zero errors
Pre lease turnover days are less than 22 days
#J-18808-Ljbffr