Customer Service Representative
TEKsystems, Fremont, NE, United States
Customer Service Representative - Prescription Benefits
Join a customerfocused team where you'll make a real impact by helping members understand and use their prescription benefits. This role is ideal for someone who enjoys problem solving, clear communication, and delivering empathetic service in a high‑volume environment.
What You'll Do
Handle 30‑50 customer interactions per day via phone and email, answering questions about prescription benefits
Research and resolve benefit issues using healthcare systems, identifying needs quickly and providing accurate solutions
Top Skills
2+ years of call center experience (medical or insurance experience preferred)
Comfortable working with multiple systems and tools, including email, Excel, and Word
Schedule Requirement
Must be available to work any shift during hours of operation
Hours of Operation: Monday‑Sunday, 7:00am‑8:00pm CST
Pay $19.93/hour
Job Type & Location This is a Contract to Hire position based out of Fremont, NE.
Pay and Benefits The pay range for this position is $19.93 - $19.93/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Fremont, NE.
Application Deadline This position is anticipated to close on Apr 13, 2026.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Join a customerfocused team where you'll make a real impact by helping members understand and use their prescription benefits. This role is ideal for someone who enjoys problem solving, clear communication, and delivering empathetic service in a high‑volume environment.
What You'll Do
Handle 30‑50 customer interactions per day via phone and email, answering questions about prescription benefits
Research and resolve benefit issues using healthcare systems, identifying needs quickly and providing accurate solutions
Top Skills
2+ years of call center experience (medical or insurance experience preferred)
Comfortable working with multiple systems and tools, including email, Excel, and Word
Schedule Requirement
Must be available to work any shift during hours of operation
Hours of Operation: Monday‑Sunday, 7:00am‑8:00pm CST
Pay $19.93/hour
Job Type & Location This is a Contract to Hire position based out of Fremont, NE.
Pay and Benefits The pay range for this position is $19.93 - $19.93/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Fremont, NE.
Application Deadline This position is anticipated to close on Apr 13, 2026.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr