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ECOMMERCE MARKETING DIRECTOR

Kroger, Cincinnati, OH, United States


Lead the development and implementation of eCommerce marketing strategies and be accountable for revenue growth across all modalities, including pick-up, delivery, and ship-to-home. Responsible for marketing analytics across the entire marketing organization developing credible, timely metrics to drive optimization of all programs. Oversee an agile marketing team across Paid Media, Customer Lifecycle, Digital Communications, Brand Building, and Analytics to deliver on aggressive marketing and business goals. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Develop and execute eCommerce marketing strategies to drive revenue growth across each modality, including customer acquisition and retention strategies to ensure growth objectives are met across critical targets

Lead and manage an agile digital marketing team spanning paid media, lifecycle, communications, brand, and analytics

Partner with cross-functional teams to align eCommerce initiatives enterprise-wide and sustain digital innovation

Guide customer communication, brand positioning, and analytics efforts across all digital touchpoints. Lead team across marketing disciplines to deliver best in class eCommerce marketing

Responsible for all analytics and measurements across total marketing activity system ($1B spending)

Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications Minimum

Bachelor’s degree in business, marketing, or related field

10+ years of progressive experience in eCommerce or digital marketing

Experience in roles such as eCommerce marketing manager, eCommerce brand manager, senior eCommerce digital communication manager, influencer and affiliate marketing manager, eCommerce strategic planner, or manager of measurement/analytics

Proven experience developing and executing enterprise-scale eCommerce growth strategies

Ability to integrate company-wide alignment across a matrixed organization

Proven ability to lead, mentor, and scale high-performing, agile marketing teams

Exceptional communication skills

Decisive, data-informed decision maker comfortable with ambiguity and scale

Master’s or advanced degree

Experience leading digital transformation or innovation initiatives

Experience operating in complex, matrixed or enterprise environments

Prior ownership of marketing measurement or attribution frameworks at scale

Job Info

Job Identification 184661

Job Category Executive

Posting Date 04/03/2026, 07:21 PM

Locations 555 Race St, Cincinnati, OH, 45202, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

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