Associate State Manager, Commercial Lines
The Hanover Insurance Group, Oklahoma City, OK, United States
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Commercial Lines State Management team is currently seeking a Commercial Lines Associate State Manager to join their team. This is a full‑time, exempt role. This role is eligible for a fully remote arrangement.
Overview/Summary This position assists in the development, implementation, and management of pricing and distribution plans for assigned states which have significant strategic and financial importance to the enterprise. Working directly with the both the State Manager and distribution arm of the organization, the Associate State Manager collaborates in the development, execution and monitoring of operating plans resulting in CL objectives, including the areas of combined ratio, revenue growth, regulatory management, and legal compliance.
Responsibilities/Essential Functions
Assist in the development, implementation, and management operating plans for assigned states, including pricing and volume plans designed to meet or exceed Personal Lines objectives.
Work closely with Marketing, Operations, Claims, Actuarial, Underwriting, ATS, and Legal to develop and implement state-specific strategies to meet or exceed margin and volume and to respond to market changes.
Assist in monitoring the performance and communication of product information, pricing issues, underwriting philosophies, strategies, and financial results to team members.
Coordinates, facilitates and leads communication across functions and the state management team.
Develop an in-depth knowledge of state markets and key competitors by product line.
Assists in facilitating the integration of competitive intelligence to support business strategies
Develop a broad base of industry knowledge and current economic and business trends.
Communicates effectively with all levels and audiences. Able to adjust communication approach as needed based on the audiencer
Leverage networks and relationships within and outside of functional area to complete work.
Acts as a change agent and effectively focuses the resources during times of transition and change.
May mentor other state analysts.
Required Skills, Key Competencies and Experience
MBA required plus 2 to 5 years insurance experience managing
Absent direct Core Commercial insurance experience, MBA plus 5 to 8 years broad based experience in financial services
CAREER DEVELOPMENT It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on‑job experiences, personalized coaching and our robust learning and development programs, we encourage you — at every level — to grow and develop.
BENEFITS We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On‑site medical/wellness center (Worcester only)
Click here for the full list of Benefits
EEO Statement The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy: To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short‑term incentive), long‑term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
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Our Commercial Lines State Management team is currently seeking a Commercial Lines Associate State Manager to join their team. This is a full‑time, exempt role. This role is eligible for a fully remote arrangement.
Overview/Summary This position assists in the development, implementation, and management of pricing and distribution plans for assigned states which have significant strategic and financial importance to the enterprise. Working directly with the both the State Manager and distribution arm of the organization, the Associate State Manager collaborates in the development, execution and monitoring of operating plans resulting in CL objectives, including the areas of combined ratio, revenue growth, regulatory management, and legal compliance.
Responsibilities/Essential Functions
Assist in the development, implementation, and management operating plans for assigned states, including pricing and volume plans designed to meet or exceed Personal Lines objectives.
Work closely with Marketing, Operations, Claims, Actuarial, Underwriting, ATS, and Legal to develop and implement state-specific strategies to meet or exceed margin and volume and to respond to market changes.
Assist in monitoring the performance and communication of product information, pricing issues, underwriting philosophies, strategies, and financial results to team members.
Coordinates, facilitates and leads communication across functions and the state management team.
Develop an in-depth knowledge of state markets and key competitors by product line.
Assists in facilitating the integration of competitive intelligence to support business strategies
Develop a broad base of industry knowledge and current economic and business trends.
Communicates effectively with all levels and audiences. Able to adjust communication approach as needed based on the audiencer
Leverage networks and relationships within and outside of functional area to complete work.
Acts as a change agent and effectively focuses the resources during times of transition and change.
May mentor other state analysts.
Required Skills, Key Competencies and Experience
MBA required plus 2 to 5 years insurance experience managing
Absent direct Core Commercial insurance experience, MBA plus 5 to 8 years broad based experience in financial services
CAREER DEVELOPMENT It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on‑job experiences, personalized coaching and our robust learning and development programs, we encourage you — at every level — to grow and develop.
BENEFITS We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On‑site medical/wellness center (Worcester only)
Click here for the full list of Benefits
EEO Statement The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy: To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short‑term incentive), long‑term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
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