
Full-Time Store Lead Sales Associate
The Salvation Army USA Central Territory, Novi, MI, United States
Duration: Full Time
Key Responsibilities
Sales & Operations
* Support management with product sales and acquisition
* Implement store opening and closing procedures
* Handle banking and daily deposits
* Execute strategies to meet product acquisition, production and sales goals
* Manage product rotation process and inventory turnover
Customer Experience & Store Maintenance
* Create an enjoyable shopping experience with positive customer service skills
* Handle customer complaints as needed
* Support store maintenance and appearance
* Maintain displays and floor layout plans
* Identify ways to improve store appeal
Leadership & Communication
* Provide direction to staff in absence of management
* Communicate effectively with store management regarding operations
* Support implementation of policies and procedures
* Document and report concerns in behavior or attitude
* Assist others with basic register problem solving
What We Offer
* Opportunity to make a positive impact in your community
* Professional development and growth opportunities
* Supportive and mission-driven work environment
* Comprehensive benefits package
Qualifications
Education & Experience
* High School Graduate or Equivalent
* Retail experience required
Skills & Abilities
* Ability to speak, write and understand English for effective communication
* Basic computer skills including Point of Sales System and payroll program
* Proficient cash handling and accurate change-giving abilities
* Strong customer service orientation
Certifications
* Valid Driver's License and personal transportation for bank runs
* Must be able to pass a Motor Vehicle Record Search
Physical Requirements
* Regularly required to stand, use hands, handle, feel, hear, and talk
* Frequently required to walk and reach with hands and arms
* Occasionally required to climb, balance, stoop, kneel, or crouch
* Must regularly lift and/or move up to 25 pounds
* Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Work Environment
* Store environment with quiet to moderate noise level
* May be dusty and experience temperature fluctuations based on weather
* May stand for extended periods
Travel
* May be required to travel to various locations for work or training
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.