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Marketing & Communications Coordinator

Shriners Children's Chicago, Dayton, OH, United States


Marketing & Communications Coordinator

The Marketing & Communications Coordinator provides a wide range of MarCom functions support to location leadership and the MarCom Manager/Director/Regional/Sr. Regional Director including, but not limited to, writing, editing, digital content management (website and social media) and strategy, internal and external communications, monthly reports to leadership, photography, video and graphic design. Responsibilities

Strategic Communications Write and post content for SHC website, location intranet and social media channels Research, create and write patient stories and other content to support marketing, donor relations and business development Create digital content and execute location- and system-wide strategy Assist Manager / Director with internal communications where applicable Organize and facilitate hospital tours related to Marcom events and programs Follow AP style and SHC identity standards Research, write and distribute press releases and media advisories. Collaborative Communications Encourage enthusiasm, positive morale and teamwork among employees Work with other departments and medical staff to solicit stories Acts as media escort within facility Assist Manager / Director (where applicable) with Shriners International temple relations Coordinate facility special events such as public celebrations, celebrity and VIP visits and others as requested Manage and maintain patient ambassador program Ensure confidentiality and patient privacy during tours, events and media visits Present to Shriners International temples, community organizations or groups when assigned or necessary Travel as needed to attend meeting or represent SHC at community, temple or fundraising events. Departmental Support Provide reports on department activity and progress toward goals Manage multiple projects Upload photos, videos and consents to Digital Assets Management system Research media outlets and maintain current media contact list, using media monitoring platform General office duties including, but not limited to, answering phones, filing, inventory of marketing collateral, meeting minutes This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Qualifications

Required: 3 years of Marketing/Communications/Public Relations experience Writing, storytelling and editing experience Video production / editing experience Professional-setting social media content creation and management experience MS Office Suite proficiency Bachelor's degree in Marketing, Communications, Journalism or related field Preferred: Salesforce Marketing Cloud/email marketing CRM Adobe Creative Cloud knowledge Media monitoring platform, Hootsuite/social media content management, website Content Management System Bilingual English/Spanish