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Relationship Banker - Bilingual Spanish Language Required

Bank of America, Country Club Hills, IL, United States


Bank Of America Financial Center Representative

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required Qualifications: Bilingual Spanish Language required Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results Collaborates effectively to get things done, building and nurturing strong relationships Passion, commitment and drive to deliver an experience that improves our clients' financial lives Confidence in identifying solutions for new and existing clients based on their needs Effective and confident communication and comfortable engaging all clients Ability to learn and adapt to new information and technology platforms Strong critical thinking and problem-solving skills Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance Pay range $25.00 - $27.88 hourly pay, offers to be determined based on experience, education and skill set. This role is currently benefits eligible.