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Part-time Customer Account Administrator

Suburban Propane, Athens, TN, United States


Part-time Customer Account Administrator

We are currently looking for a Customer Account Administrator to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Account Administrator, you will be responsible for performing detailed administrative and operational functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do. Responsibilities

Provide high levels of customer account management by properly setting up and maintaining account information and data

Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities

Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing

Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies

May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs ***This is a part-time position offering approximately 25 hours per week.*** Why Suburban Propane? Suburban Propane takes pride in serving our part-time employees and does so by offering competitive pay with incentive potential, paid vacation, personal and sick pay, online learning opportunities and training, and a 401(k) with company match and immediate vesting based on eligibility requirements. For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/. Qualifications

Minimum of 2 years of experience in a customer service or accounting role

Minimum of a High School diploma or GED preferred

Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports

Ability to multi-task and prioritize assignments in a team environment Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/. At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster