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Customer Service Representative â E-Commerce

Kinetic Personnel Group, Inc, City Of Industry, CA, United States


Customer Service Representative – E-Commerce / Amazon Experience City of Industry, CA | Full-Time | On-Site A growing e-commerce and consumer goods company is seeking a Customer Service Representative experienced in managing online sales channels, including Amazon and other e-commerce platforms. Key Responsibilities • Respond to customer inquiries via phone, email, and online platforms • Manage Amazon orders, returns, and disputes • Coordinate with warehouse and fulfillment teams to resolve order issues • Maintain accurate customer records and ensure timely follow-ups Qualifications • 1–2 years of customer service experience in an e-commerce environment • Knowledge of Amazon Seller Central preferred • Strong communication, problem-solving, and attention to detail Pay: $23/hr To apply, email your resume