Director of IT – Infrastructure & Operations
BinaryBees Business Solutions LLC, Garner, IA, United States
Title : Director of IT – Infrastructure & Operations
Location : Garner, IA or Omaha, NE (But 2 Days Garner IA office in a week to Visit)
Hybrid - 4 Days Onsite
Permanent / Fulltime
Must Be US Citizen or Green Card
Role Summary
The Director of IT – Infrastructure & Operations (I & O) provides strategic and operational leadership for the enterprise’s technology foundation. This role defines the vision, strategy, and execution of core infrastructure, platform services, operations, and IT service management capabilities that enable reliable, secure, and scalable business operations. The director drives modernization, innovation, and service excellence while ensuring strong alignment with organizational objectives and future‑state needs.
Key Responsibilities
Set the mission, vision, and strategy for the I&O organization to support enterprise IT and business priorities.
Drive enterprise innovation by advancing modern I&O capabilities that strengthen competitiveness, enhance productivity, and enable transformative technologies.
Align I&O initiatives with targeted business outcomes and future‑state capabilities.
Partner with IT leadership to manage the service portfolio, allocate resources, and prioritize technical debt remediation.
Improve IT resilience through enhanced reliability, tolerance, and disaster recovery readiness.
Oversee an integrated IT service management (ITSM) ecosystem, including IT asset management, to ensure efficient, consistent, and end to end service delivery.
Maintain governance and controls that support compliance, audit readiness, operational risk management, and policy adherence.
Collaborate with security leaders to integrate enterprise security strategy into all infrastructure and operations practices.
Strengthen awareness of I&O’s business value and ensure alignment to customer needs.
Build strong stakeholder relationships to understand business needs and ensure cost‑effective IT service delivery.
Lead IT integration efforts during mergers and acquisitions, to ensure seamless alignment of systems, infrastructure, security, and operational processes.
Lead I&O financial planning, ensuring optimized spend, predictable operations and reinvestment capacity for strategic initiatives.
Manage vendors, contracts, and SLAs to ensure effective service delivery.
Build and lead a high‑performing I&O organization that fosters accountability, collaboration, and continuous improvement.
Develop talent through coaching, mentoring, workforce planning, and performance management.
Cultivate a culture that embraces innovation, service excellence, and professional growth.
Education & Qualifications
Bachelor’s or masters degree in computer science, information systems, business administration, related field, or equivalent work experience.
Ten or more years of progressive IT experience with leadership responsibilities.
Three or more years of experience leading strategy, budgeting, organizational leadership, and high‑performing technical teams.
Experience in manufacturing or industrial environments.
Skills & Experience
Strong executive leadership with the ability to communicate an I&O vision aligned to business strategy.
Effective influencer and negotiator in complex, cross‑functional environments.
Proven experience streamlining and scaling operations while balancing agility.
Advanced analytical, strategic planning, and execution capabilities.
Skilled in consensus‑building and securing support for major IT initiatives.
Strong business acumen with deep understanding of industry and enterprise operations.
Demonstrated ability to develop talent through coaching, mentoring, and performance management.
Leadership experience with cloud management, integration, and engineering practices.
Ability to leverage AI/ML, automation, and self‑service capabilities to improve efficiency and experience.
Expertise in budgeting, financial management, vendor governance, and service quality management.
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Key Responsibilities
Set the mission, vision, and strategy for the I&O organization to support enterprise IT and business priorities.
Drive enterprise innovation by advancing modern I&O capabilities that strengthen competitiveness, enhance productivity, and enable transformative technologies.
Align I&O initiatives with targeted business outcomes and future‑state capabilities.
Partner with IT leadership to manage the service portfolio, allocate resources, and prioritize technical debt remediation.
Improve IT resilience through enhanced reliability, tolerance, and disaster recovery readiness.
Oversee an integrated IT service management (ITSM) ecosystem, including IT asset management, to ensure efficient, consistent, and end to end service delivery.
Maintain governance and controls that support compliance, audit readiness, operational risk management, and policy adherence.
Collaborate with security leaders to integrate enterprise security strategy into all infrastructure and operations practices.
Strengthen awareness of I&O’s business value and ensure alignment to customer needs.
Build strong stakeholder relationships to understand business needs and ensure cost‑effective IT service delivery.
Lead IT integration efforts during mergers and acquisitions, to ensure seamless alignment of systems, infrastructure, security, and operational processes.
Lead I&O financial planning, ensuring optimized spend, predictable operations and reinvestment capacity for strategic initiatives.
Manage vendors, contracts, and SLAs to ensure effective service delivery.
Build and lead a high‑performing I&O organization that fosters accountability, collaboration, and continuous improvement.
Develop talent through coaching, mentoring, workforce planning, and performance management.
Cultivate a culture that embraces innovation, service excellence, and professional growth.
Education & Qualifications
Bachelor’s or masters degree in computer science, information systems, business administration, related field, or equivalent work experience.
Ten or more years of progressive IT experience with leadership responsibilities.
Three or more years of experience leading strategy, budgeting, organizational leadership, and high‑performing technical teams.
Experience in manufacturing or industrial environments.
Skills & Experience
Strong executive leadership with the ability to communicate an I&O vision aligned to business strategy.
Effective influencer and negotiator in complex, cross‑functional environments.
Proven experience streamlining and scaling operations while balancing agility.
Advanced analytical, strategic planning, and execution capabilities.
Skilled in consensus‑building and securing support for major IT initiatives.
Strong business acumen with deep understanding of industry and enterprise operations.
Demonstrated ability to develop talent through coaching, mentoring, and performance management.
Leadership experience with cloud management, integration, and engineering practices.
Ability to leverage AI/ML, automation, and self‑service capabilities to improve efficiency and experience.
Expertise in budgeting, financial management, vendor governance, and service quality management.
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