Senior Consultant SAP Digital Adoption & Enablement (m/w/d)
Nagarro, New Bremen, OH, United States
Full-time
Company Description
We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000 experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. Nagarro's global SAP business unit is a leading IT full-service provider for critical business applications and complex ERP landscapes in digital transformation. With more than 1.000 employees, we are one of the most efficient and innovative SAP partners for medium-sized companies and enterprises with an international focus.We're looking for great new colleagues. That's where you come in! ____________________________________ Job Description
Development and implementation of change strategies in transformation projects – ideally in the context of SAP, with a focus on sustainable user adoption. Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups. Conception, coordination, and hands‑on implementation of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including the creation and quality assurance of in‑app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help). End‑to‑end enablement responsibility: target group segmentation, content lifecycle management, testing & go‑live coordination, as well as evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests). Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). Design of modern and future‑oriented enablement and learning approaches, including AI‑supported personalization and learning analytics. Consideration of user experience and accessibility (WCAG) standards in learning content and in‑app guidance concepts. Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English). Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations. ____________________________________ Qualifications
Several years of experience in Organizational Change Management within technology‑ or ERP‑driven transformation projects (ideally SAP), with a strong focus on user adoption. Experience in the conception and operational use of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including responsibility for productive in‑app guidance content. Participation in at least one end‑to‑end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs. Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, combined with a pragmatic, implementation‑oriented mindset. Strong communication skills, empathy, and confidence in stakeholder interaction; very good German and English skills. Interest in modern enablement and learning approaches, including AI‑supported concepts, UX, and accessibility (WCAG). ____________________________________ Additional Information
30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company car and company bicycle arrangements, company-funded accident insurance policy, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks. Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference Flat hierarchies and a long-term, stable job with attractive development opportunities ____________________________________
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We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000 experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. Nagarro's global SAP business unit is a leading IT full-service provider for critical business applications and complex ERP landscapes in digital transformation. With more than 1.000 employees, we are one of the most efficient and innovative SAP partners for medium-sized companies and enterprises with an international focus.We're looking for great new colleagues. That's where you come in! ____________________________________ Job Description
Development and implementation of change strategies in transformation projects – ideally in the context of SAP, with a focus on sustainable user adoption. Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups. Conception, coordination, and hands‑on implementation of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including the creation and quality assurance of in‑app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help). End‑to‑end enablement responsibility: target group segmentation, content lifecycle management, testing & go‑live coordination, as well as evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests). Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). Design of modern and future‑oriented enablement and learning approaches, including AI‑supported personalization and learning analytics. Consideration of user experience and accessibility (WCAG) standards in learning content and in‑app guidance concepts. Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English). Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations. ____________________________________ Qualifications
Several years of experience in Organizational Change Management within technology‑ or ERP‑driven transformation projects (ideally SAP), with a strong focus on user adoption. Experience in the conception and operational use of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including responsibility for productive in‑app guidance content. Participation in at least one end‑to‑end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs. Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, combined with a pragmatic, implementation‑oriented mindset. Strong communication skills, empathy, and confidence in stakeholder interaction; very good German and English skills. Interest in modern enablement and learning approaches, including AI‑supported concepts, UX, and accessibility (WCAG). ____________________________________ Additional Information
30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company car and company bicycle arrangements, company-funded accident insurance policy, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks. Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference Flat hierarchies and a long-term, stable job with attractive development opportunities ____________________________________
#J-18808-Ljbffr