Enterprise AI-Driven Customer Success Leader

A leading customer experience company is seeking a Principal Customer Success Manager in New York to leverage AI technologies for driving customer outcomes. This role emphasizes proactive customer engagement, relationship management, and maximizing product adoption. Ideal candidates should have over 10 years of experience in customer success within SaaS or enterprise technology, strong analytical skills, and the ability to form strategic partnerships that enhance customer value. The compensation range is between $185,000 and $277,000 annually plus potential bonuses. #J-18808-Ljbffr