Franchise Business Consultant
Taco John's International, Inc., Omaha, NE, United States
Taco John’s is a rapidly growing, innovative QSR brand known for bold flavors, legendary Potato Olés, and creative menu options that keep guests coming back. Our vision is to be the community’s top choice for tacos and burritos, and our mission is straightforward: we care about serving up delicious West Mex how, when, and where you want. We support our franchisees with hands‑on assistance, proven systems, and a culture built on results, teamwork, and innovation.
About the Role Franchise Business Consultants manage a dedicated portfolio of Franchisees and act as trusted partners to boost performance. They work closely with Franchisees to set, implement, and surpass territory goals related to sales, profitability, and unit growth. To reach these goals, Franchise Business Consultants coach and influence Franchise teams to deliver a consistent, safe, and engaging brand experience; drive same‑store sales growth; and, when relevant, develop the organizational skills needed to support sustainable multi‑unit expansion.
Responsibilities
Own and deliver operational and business performance results for an assigned portfolio of Franchisees, aligned with the annual performance goals set by franchise operations leadership.
Lead the Annual Planning and Franchise Business Review (FBR) process, assessing performance against previous goals and commitments, and establishing forward‑looking priorities. Collaborate with Franchisees to create clear, actionable plans to boost sales, profitability, unit growth, and maintain a safe, consistent brand experience; provide ongoing coaching through regular check‑ins to ensure proper execution and follow‑through.
Utilize data, analytics, and performance insights to guide Franchisee decision‑making. Analyze trends, identify opportunities and risks, recommend priorities, and track progress against commitments and plans.
Support Franchisees in remodels and new restaurant openings by ensuring they understand and adhere to required processes and standards. Partner with Construction and internal stakeholders to monitor milestones, hold Franchisees accountable, and facilitate operational readiness for remodels and new store launches.
Act as the primary coordinator between Franchisees and cross‑functional partners, aligning resources to uphold brand standards, increase same‑store sales, and prepare for unit expansion.
Partner with Field Marketing as needed to support operational initiatives and marketing rollouts; oversee effective execution of local, DMA, and regional marketing plans.
Perform restaurant evaluations as required based on the Franchise Business Review process, performance indicators, or identified risks.
Work with the Field Training team to assess training needs and coordinate support that enhances operational capabilities and performance.
Manage G&A expenses responsibly within guidelines set by Regional leadership.
Complete all administrative, reporting, and compliance tasks accurately and timely.
Contribute to a culture of inclusion by valuing diverse perspectives, promoting equity, and fostering an environment where everyone feels respected, supported, and empowered to succeed.
Show adaptability in a dynamic environment by stepping in where needed, even outside of core responsibilities, to ensure overall success.
Qualifications
Bachelor’s degree in Business, Hospitality, Operations, or a related field, or equivalent practical experience.
5+ years of experience in restaurant operations, franchise operations, field leadership, or a related multi‑unit environment.
Demonstrated success partnering with Franchisees or operators to improve sales, profitability, and operational performance.
Strong working knowledge of restaurant operations, food safety, and brand standards.
Proven ability to analyze performance data and translate insights into clear, actionable recommendations.
Experience leading planning, goal‑setting, and performance review processes.
Strong communication and relationship‑building skills with the ability to influence without direct authority.
Ability to manage multiple priorities independently in a fast‑paced, field‑based environment.
Willingness and ability to travel regularly within an assigned territory.
Required Skills
Proven ability to build credibility and trusted relationships with franchisees, cross‑functional partners, and external stakeholders.
Results‑oriented, with the ability to develop, execute, and adjust plans to achieve business objectives.
Strong written, verbal, and interpersonal communication skills.
Highly organized and self‑directed, with the ability to manage time, prioritize work, and operate effectively with minimal supervision.
Data‑literate, using insights and analytics to inform decisions, set priorities, and measure progress.
Effective collaborator and problem‑solver who brings people together to address challenges and drive alignment.
Adaptable and resourceful, able to navigate change, diverse situations, and varied personalities with confidence.
Curious and growth‑minded, with a commitment to continuous learning and improvement.
Strong understanding of restaurant operations, supported by solid business and financial acumen.
Skilled in consultative partnership and strategic coaching.
Demonstrates a compliance mindset while maintaining a big‑picture, innovative, and creative approach.
Preferred Skills
Master’s degree (MBA or related).
Background working with both traditional and non‑traditional restaurant formats.
Strong understanding of rural, suburban, and small‑market development strategies.
Experience guiding Franchisees through remodels, new restaurant openings, or market expansion initiatives.
Demonstrated ability to partner cross‑functionally with Marketing, Training, Construction, Real Estate, and Finance teams.
Experience supporting underperforming locations, closure mitigation, or turnaround situations.
Background in consultative coaching, change management, or leadership development.
Knowledge of franchise regulatory requirements and brand compliance standards.
Pay range and compensation package The pay range for this position is $90,000 - $110,000 annually, inclusive of a potential annual bonus.
Equal Opportunity Statement Actively contribute to a culture of inclusion by valuing diverse perspectives, promoting equity, and creating an environment where all individuals feel respected, supported, and empowered to thrive.
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About the Role Franchise Business Consultants manage a dedicated portfolio of Franchisees and act as trusted partners to boost performance. They work closely with Franchisees to set, implement, and surpass territory goals related to sales, profitability, and unit growth. To reach these goals, Franchise Business Consultants coach and influence Franchise teams to deliver a consistent, safe, and engaging brand experience; drive same‑store sales growth; and, when relevant, develop the organizational skills needed to support sustainable multi‑unit expansion.
Responsibilities
Own and deliver operational and business performance results for an assigned portfolio of Franchisees, aligned with the annual performance goals set by franchise operations leadership.
Lead the Annual Planning and Franchise Business Review (FBR) process, assessing performance against previous goals and commitments, and establishing forward‑looking priorities. Collaborate with Franchisees to create clear, actionable plans to boost sales, profitability, unit growth, and maintain a safe, consistent brand experience; provide ongoing coaching through regular check‑ins to ensure proper execution and follow‑through.
Utilize data, analytics, and performance insights to guide Franchisee decision‑making. Analyze trends, identify opportunities and risks, recommend priorities, and track progress against commitments and plans.
Support Franchisees in remodels and new restaurant openings by ensuring they understand and adhere to required processes and standards. Partner with Construction and internal stakeholders to monitor milestones, hold Franchisees accountable, and facilitate operational readiness for remodels and new store launches.
Act as the primary coordinator between Franchisees and cross‑functional partners, aligning resources to uphold brand standards, increase same‑store sales, and prepare for unit expansion.
Partner with Field Marketing as needed to support operational initiatives and marketing rollouts; oversee effective execution of local, DMA, and regional marketing plans.
Perform restaurant evaluations as required based on the Franchise Business Review process, performance indicators, or identified risks.
Work with the Field Training team to assess training needs and coordinate support that enhances operational capabilities and performance.
Manage G&A expenses responsibly within guidelines set by Regional leadership.
Complete all administrative, reporting, and compliance tasks accurately and timely.
Contribute to a culture of inclusion by valuing diverse perspectives, promoting equity, and fostering an environment where everyone feels respected, supported, and empowered to succeed.
Show adaptability in a dynamic environment by stepping in where needed, even outside of core responsibilities, to ensure overall success.
Qualifications
Bachelor’s degree in Business, Hospitality, Operations, or a related field, or equivalent practical experience.
5+ years of experience in restaurant operations, franchise operations, field leadership, or a related multi‑unit environment.
Demonstrated success partnering with Franchisees or operators to improve sales, profitability, and operational performance.
Strong working knowledge of restaurant operations, food safety, and brand standards.
Proven ability to analyze performance data and translate insights into clear, actionable recommendations.
Experience leading planning, goal‑setting, and performance review processes.
Strong communication and relationship‑building skills with the ability to influence without direct authority.
Ability to manage multiple priorities independently in a fast‑paced, field‑based environment.
Willingness and ability to travel regularly within an assigned territory.
Required Skills
Proven ability to build credibility and trusted relationships with franchisees, cross‑functional partners, and external stakeholders.
Results‑oriented, with the ability to develop, execute, and adjust plans to achieve business objectives.
Strong written, verbal, and interpersonal communication skills.
Highly organized and self‑directed, with the ability to manage time, prioritize work, and operate effectively with minimal supervision.
Data‑literate, using insights and analytics to inform decisions, set priorities, and measure progress.
Effective collaborator and problem‑solver who brings people together to address challenges and drive alignment.
Adaptable and resourceful, able to navigate change, diverse situations, and varied personalities with confidence.
Curious and growth‑minded, with a commitment to continuous learning and improvement.
Strong understanding of restaurant operations, supported by solid business and financial acumen.
Skilled in consultative partnership and strategic coaching.
Demonstrates a compliance mindset while maintaining a big‑picture, innovative, and creative approach.
Preferred Skills
Master’s degree (MBA or related).
Background working with both traditional and non‑traditional restaurant formats.
Strong understanding of rural, suburban, and small‑market development strategies.
Experience guiding Franchisees through remodels, new restaurant openings, or market expansion initiatives.
Demonstrated ability to partner cross‑functionally with Marketing, Training, Construction, Real Estate, and Finance teams.
Experience supporting underperforming locations, closure mitigation, or turnaround situations.
Background in consultative coaching, change management, or leadership development.
Knowledge of franchise regulatory requirements and brand compliance standards.
Pay range and compensation package The pay range for this position is $90,000 - $110,000 annually, inclusive of a potential annual bonus.
Equal Opportunity Statement Actively contribute to a culture of inclusion by valuing diverse perspectives, promoting equity, and creating an environment where all individuals feel respected, supported, and empowered to thrive.
#J-18808-Ljbffr