Senior Account Manager (Market Access)
The Lockwood Group, Stamford, CT, United States
Overview
Job Title:
Senior Account Manager
This position will be based remotely (working from home).
Summary The Sr. Manager, Client Accounts will have a hands-on role within our Account Management Team. They are responsible for shepherding projects on assigned clients, from project initiation through completion.
Key Responsibilities
Responsible for growing the existing account(s) assigned by identifying new opportunities
Contributes to new business development activities within the account team
Day-to-day client contact (central point of contact)
Manage multiple pharma manufacturer clients
Market/Client Knowledge
Demonstrates ability to think proactively about client strategies and lifecycle management
Stays educated on client therapeutic area, products, strategy, and competitive space
Continues to learn and applies knowledge to reviews of content and demonstrates understanding through internal and client communication
Client Relations
Proactively manages relationship with clients and seeks opportunities to strengthen/build new relationships
Demonstrates interest and aptitude in providing strategic recommendations with client
Ensures client expectations are met on all levels of project and overall account activity by maintaining ongoing communication (written and verbal) with client and account team members
Work with the internal account team to develop detailed and effective plans and monitor all aspects of project lifecycle, including scope, change and delivery
Independently leads and facilitates client status meetings and provides timely follow-up on deliverables
Adapts and navigates with ease whether it's a client process or change in direction on a project
Account Management
Ability to communicate clearly and concisely in verbal and written form with limited to no oversight
Independently identifies when a tactic is not meeting its objectives
Identify and communicate alternate approach to internal team and client
Prepares statements of work (SOW) for new business or new projects
Participates and contributes to brainstorm sessions where new and innovative tactics are designed
Conveys credibility and maintains positive, professional image both internally and externally
Demonstrates solid presentation skills to client audiences
Education
College degree, preferably in marketing, business or science/medicine
Interpersonal/Leadership Skills
Demonstrates excellent verbal, written and oral presentation skills
Anticipates and brings about change as needed; communicates changes in a way that supports buy-in and long-term success
Updates manager on account activity
Ability to establish a positive working relationship with the broader APS team and client base
Professional Skills and Requirements
Experience in an account management role, preferable in managed care pharmacy or pharmaceuticals
Understanding of PBM and health plan payer landscape for managed care pharmacy
Experience managing multiple projects simultaneously
Comfortable in a client-facing role
Proficiency with Microsoft software (i.e. Word, Excel, PowerPoint)
Excellent written and verbal skills
Ability to collaborate and support other APS team members to jointly achieve company and client objectives
Excellent time management skills and ability to meet agreed upon deadlines
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Senior Account Manager
This position will be based remotely (working from home).
Summary The Sr. Manager, Client Accounts will have a hands-on role within our Account Management Team. They are responsible for shepherding projects on assigned clients, from project initiation through completion.
Key Responsibilities
Responsible for growing the existing account(s) assigned by identifying new opportunities
Contributes to new business development activities within the account team
Day-to-day client contact (central point of contact)
Manage multiple pharma manufacturer clients
Market/Client Knowledge
Demonstrates ability to think proactively about client strategies and lifecycle management
Stays educated on client therapeutic area, products, strategy, and competitive space
Continues to learn and applies knowledge to reviews of content and demonstrates understanding through internal and client communication
Client Relations
Proactively manages relationship with clients and seeks opportunities to strengthen/build new relationships
Demonstrates interest and aptitude in providing strategic recommendations with client
Ensures client expectations are met on all levels of project and overall account activity by maintaining ongoing communication (written and verbal) with client and account team members
Work with the internal account team to develop detailed and effective plans and monitor all aspects of project lifecycle, including scope, change and delivery
Independently leads and facilitates client status meetings and provides timely follow-up on deliverables
Adapts and navigates with ease whether it's a client process or change in direction on a project
Account Management
Ability to communicate clearly and concisely in verbal and written form with limited to no oversight
Independently identifies when a tactic is not meeting its objectives
Identify and communicate alternate approach to internal team and client
Prepares statements of work (SOW) for new business or new projects
Participates and contributes to brainstorm sessions where new and innovative tactics are designed
Conveys credibility and maintains positive, professional image both internally and externally
Demonstrates solid presentation skills to client audiences
Education
College degree, preferably in marketing, business or science/medicine
Interpersonal/Leadership Skills
Demonstrates excellent verbal, written and oral presentation skills
Anticipates and brings about change as needed; communicates changes in a way that supports buy-in and long-term success
Updates manager on account activity
Ability to establish a positive working relationship with the broader APS team and client base
Professional Skills and Requirements
Experience in an account management role, preferable in managed care pharmacy or pharmaceuticals
Understanding of PBM and health plan payer landscape for managed care pharmacy
Experience managing multiple projects simultaneously
Comfortable in a client-facing role
Proficiency with Microsoft software (i.e. Word, Excel, PowerPoint)
Excellent written and verbal skills
Ability to collaborate and support other APS team members to jointly achieve company and client objectives
Excellent time management skills and ability to meet agreed upon deadlines
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