Inbound Customer Service Rep - 21/hour
TEKsystems, Phoenix, AZ, United States
JOIN GROWING CALL CENTER IN VALLEY!!!
ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company.
Inbound Healthcare Customer Service Rep Compensation and Work Details
PAY: $21/hour and $31.50 for overtime
JOB TYPE: Contract to Hire position based out of Phoenix, AZ
LOCATION: Tempe, AZ and Phoenix, AZ
SHIFT: 8‑hour shift, available Monday‑Sunday between 5 AM‑10 PM
Responsibilities
Handling inbound calls and some follow up calls
Answer calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail
Entering information accurately
Measured on Quality and Accuracy, may range from 50–100 calls a day depending on complexity
Utilize multiple systems and programs to track information and update communication with customers
Qualifications
1+ year of Customer Service in Call Center or Office Setting
Benefits (if eligible)
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefitsEmployee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Apr 17, 2026.
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company.
Inbound Healthcare Customer Service Rep Compensation and Work Details
PAY: $21/hour and $31.50 for overtime
JOB TYPE: Contract to Hire position based out of Phoenix, AZ
LOCATION: Tempe, AZ and Phoenix, AZ
SHIFT: 8‑hour shift, available Monday‑Sunday between 5 AM‑10 PM
Responsibilities
Handling inbound calls and some follow up calls
Answer calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail
Entering information accurately
Measured on Quality and Accuracy, may range from 50–100 calls a day depending on complexity
Utilize multiple systems and programs to track information and update communication with customers
Qualifications
1+ year of Customer Service in Call Center or Office Setting
Benefits (if eligible)
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefitsEmployee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Apr 17, 2026.
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr