Technical Writer
Minitab, State College, PA, United States
State College, Pennsylvania, United States
Overview Minitab is seeking an Technical Writer / Information Developer to contribute to the strategic vision for our information products, including online Help resources and technical documentation. In this role, you will support the development, upkeep, and localization of content to meet global user needs. You will collaborate closely with software development teams to deliver high-quality, user-centered products. This position requires a strong understanding of Minitab products, excellent writing skills, and the ability to communicate complex technical information clearly.
Key Responsibilities Author Product Documentation
Write, edit, proofread, review, and format information products, including online help materials
Ensure content is clear, concise, user-friendly, and aligned with established design, style, and quality standards
Collaborate with subject-matter experts to verify technical accuracy
Localize content to meet the needs of diverse global audiences
Maintain Information Development Products and Processes
Update and maintain technical documentation for bug fixes and routine updates
Revise and sustain authoring processes, including automated scripting and utilities
Partner with content authors, software engineers, and quality engineers to troubleshoot issues and improve processes
Support Full Lifecycle Development
Provide insight on software development processes and best practices
Evaluate software features throughout the development lifecycle
Offer feedback and suggestions to improve product quality and user experience
Collaborate with Design and Customer-Facing Teams
Work cross-functionally with Marketing, R&D, UX Design, Customer Success, and other teams
Provide editorial support and contribute to design initiatives
Assist in developing blog posts and related content to support brand messaging
Qualifications
Bachelor’s degree in technical communications, statistics, or a related field preferred
Major coursework in statistics is required for technical or business degrees
Relevant experience may be considered in lieu of a degree
One to two years of relevant experience
Ability to speak, read, write, and comprehend English
Visa & Eligibility Position is ineligible for visa sponsorship. To be considered, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
Benefits
Health Insurance : Medical, Dental, and Vision Insurance at no cost for full-time employees upon hire. Pharmacy benefit and family coverage available. Short and Long Term Disability fully paid by Minitab. Employee Assistance Program offers personal guidance and work‑life support.
Life Insurance : Group Term Life Insurance at no cost, three times employee base salary for full-time employees. Optional Voluntary Life Insurance available.
Retirement Planning : 401(k) plan with employer match dollar‑for‑dollar up to 6% of employee contribution.
Paid Time Off : Paid holidays and 4 weeks of annual PTO, increasing one week every five years.
Professional Development : Tuition assistance for higher education and professional development.
Flexible Spending Accounts : Medical and Dependent Care Reimbursement Accounts (pre‑tax) and Parking & Transit (pre‑tax).
Hybrid Work Schedule : Hybrid model for eligible positions.
Premium Facilities : On‑site gym, indoor swimming pool, yoga studio, movie theater, sand volleyball court, game room, arcade room, and golf simulator. Personal training and nutrition counseling available.
Equal Employment Opportunity Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job application remains open until filled.
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Overview Minitab is seeking an Technical Writer / Information Developer to contribute to the strategic vision for our information products, including online Help resources and technical documentation. In this role, you will support the development, upkeep, and localization of content to meet global user needs. You will collaborate closely with software development teams to deliver high-quality, user-centered products. This position requires a strong understanding of Minitab products, excellent writing skills, and the ability to communicate complex technical information clearly.
Key Responsibilities Author Product Documentation
Write, edit, proofread, review, and format information products, including online help materials
Ensure content is clear, concise, user-friendly, and aligned with established design, style, and quality standards
Collaborate with subject-matter experts to verify technical accuracy
Localize content to meet the needs of diverse global audiences
Maintain Information Development Products and Processes
Update and maintain technical documentation for bug fixes and routine updates
Revise and sustain authoring processes, including automated scripting and utilities
Partner with content authors, software engineers, and quality engineers to troubleshoot issues and improve processes
Support Full Lifecycle Development
Provide insight on software development processes and best practices
Evaluate software features throughout the development lifecycle
Offer feedback and suggestions to improve product quality and user experience
Collaborate with Design and Customer-Facing Teams
Work cross-functionally with Marketing, R&D, UX Design, Customer Success, and other teams
Provide editorial support and contribute to design initiatives
Assist in developing blog posts and related content to support brand messaging
Qualifications
Bachelor’s degree in technical communications, statistics, or a related field preferred
Major coursework in statistics is required for technical or business degrees
Relevant experience may be considered in lieu of a degree
One to two years of relevant experience
Ability to speak, read, write, and comprehend English
Visa & Eligibility Position is ineligible for visa sponsorship. To be considered, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
Benefits
Health Insurance : Medical, Dental, and Vision Insurance at no cost for full-time employees upon hire. Pharmacy benefit and family coverage available. Short and Long Term Disability fully paid by Minitab. Employee Assistance Program offers personal guidance and work‑life support.
Life Insurance : Group Term Life Insurance at no cost, three times employee base salary for full-time employees. Optional Voluntary Life Insurance available.
Retirement Planning : 401(k) plan with employer match dollar‑for‑dollar up to 6% of employee contribution.
Paid Time Off : Paid holidays and 4 weeks of annual PTO, increasing one week every five years.
Professional Development : Tuition assistance for higher education and professional development.
Flexible Spending Accounts : Medical and Dependent Care Reimbursement Accounts (pre‑tax) and Parking & Transit (pre‑tax).
Hybrid Work Schedule : Hybrid model for eligible positions.
Premium Facilities : On‑site gym, indoor swimming pool, yoga studio, movie theater, sand volleyball court, game room, arcade room, and golf simulator. Personal training and nutrition counseling available.
Equal Employment Opportunity Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job application remains open until filled.
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