Customer Support Manager - SaaS, Hybrid (Houston)

A leading software company in Houston seeks a Manager of Customer Support to drive customer satisfaction and oversee a dynamic team. With a strong focus on achieving service excellence and operational efficiencies, the candidate will manage communications, team performance, and customer escalations while fostering collaboration across departments. Ideal applicants will have 3+ years in customer support leadership, preferably in a SaaS environment, and a proven track record in establishing effective processes. Competitive benefits and a hybrid work model are offered. #J-18808-Ljbffr