Area Director of Facilities ("Director de Area de Operaciones")
Azul Hospitality, Detroit, MI, United States
Area Director of Facilities ("Director de Area de Operaciones")
We are a premier hospitality management company operating five upscale hotels in downtown Detroit. We are committed to delivering exceptional guest experiences through impeccably maintained properties and world-class service standards. The Director of Facilities is responsible for the overall maintenance, operations, and physical condition of our portfolio of five upscale hotels located in downtown Detroit. This strategic leadership role oversees a team of building engineers stationed at each property and ensures all facilities are maintained to the highest standards of safety, functionality, and aesthetic excellence. The Director will develop and implement comprehensive maintenance programs, capital improvement plans, and operational strategies that protect our assets while enhancing the guest experience. Facilities Management and Operations: Oversee all aspects of facilities maintenance and operations across five hotel properties, ensuring buildings, systems, and equipment are maintained in optimal condition. Develop and implement preventive maintenance programs for HVAC, electrical, plumbing, life safety, and building automation systems. Establish and maintain facilities standards and operating procedures consistent with upscale hospitality expectations. Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement. Manage emergency response protocols and serve as primary escalation point for critical facilities issues. Ensure compliance with all federal, state, and local building codes, safety regulations, and environmental standards. Team Leadership and Development: Lead, mentor, and develop a team of building engineers assigned to individual hotel properties. Establish performance standards, conduct evaluations, and provide ongoing coaching and professional development. Foster a culture of excellence, accountability, and proactive problem-solving within the facilities team. Coordinate work schedules and resource allocation across properties to ensure optimal coverage and efficiency. Partner with hotel General Managers to align facilities priorities with property-specific operational needs. Financial Management: Develop and manage annual operating budgets for facilities maintenance across all properties. Prepare capital expenditure budgets and multi-year capital improvement plans. Analyze maintenance costs and identify opportunities for operational efficiency and cost savings. Negotiate contracts with vendors, contractors, and service providers. Track and report on key performance metrics including maintenance costs, response times, and asset conditions. Vendor and Contractor Management: Select, contract, and manage relationships with external vendors and contractors. Ensure work quality, safety compliance, and cost-effectiveness of third-party services. Develop preferred vendor relationships to ensure reliable service delivery. Review and approve service contracts, proposals, and invoices. Capital Projects & Renovations: Plan and oversee capital improvement projects and renovations across the portfolio. Coordinate with design professionals, contractors, and stakeholders to deliver projects on time and within budget. Minimize operational disruption during construction and renovation activities. Ensure all capital projects meet brand standards and enhance property value. Safety & Compliance: Maintain comprehensive knowledge of OSHA, ADA, and hospitality industry safety requirements. Ensure all properties maintain required permits, inspections, and certifications. Implement safety training programs for facilities staff. Oversee life safety systems including fire suppression, emergency lighting, and security systems. Required: Bachelor's degree in Engineering, Facilities Management, Construction Management, or related field. Minimum 8-10 years of progressive facilities management experience, with at least 5 years in hospitality or commercial real estate. Minimum 5 years of supervisory experience managing multi-site facilities teams. Deep technical knowledge of building systems including HVAC, electrical, plumbing, and building automation. Proven track record of managing capital projects and renovation programs. Strong understanding of building codes, safety regulations, and compliance requirements. Valid driver's license and ability to travel between properties within downtown Detroit. Availability for emergency response outside normal business hours. Preferred: Certified Facility Manager (CFM) or equivalent professional certification. Master degree in related field. Experience with upscale or luxury hotel properties. LEED certification or demonstrated commitment to sustainability practices. Experience with computerized maintenance management systems (CMMS). Knowledge of historic building preservation and renovation. Technical Skills: Expert knowledge of commercial building systems and equipment. Proficiency with CMMS software and facilities management technology. Strong project management capabilities. Financial acumen including budgeting and cost analysis. Contract negotiation and vendor management. Leadership Skills: Proven ability to lead and develop high-performing teams. Excellent communication skills with ability to interact effectively with all organizational levels. Strategic thinking with strong problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Strong decision-making skills, particularly under pressure. Personal Attributes: Meticulous attention to detail with commitment to excellence. Proactive and solutions-oriented mindset. High integrity and professional ethics. Customer-service orientation with understanding of guest experience impact. Collaborative approach with ability to build strong cross-functional relationships. Primary office located at [flagship property or corporate office]. Regular travel required between five hotel properties in downtown Detroit. Occasional evening and weekend work required. On-call availability for emergency situations. Physical requirements include ability to walk properties, climb stairs, and inspect mechanical spaces.
We are a premier hospitality management company operating five upscale hotels in downtown Detroit. We are committed to delivering exceptional guest experiences through impeccably maintained properties and world-class service standards. The Director of Facilities is responsible for the overall maintenance, operations, and physical condition of our portfolio of five upscale hotels located in downtown Detroit. This strategic leadership role oversees a team of building engineers stationed at each property and ensures all facilities are maintained to the highest standards of safety, functionality, and aesthetic excellence. The Director will develop and implement comprehensive maintenance programs, capital improvement plans, and operational strategies that protect our assets while enhancing the guest experience. Facilities Management and Operations: Oversee all aspects of facilities maintenance and operations across five hotel properties, ensuring buildings, systems, and equipment are maintained in optimal condition. Develop and implement preventive maintenance programs for HVAC, electrical, plumbing, life safety, and building automation systems. Establish and maintain facilities standards and operating procedures consistent with upscale hospitality expectations. Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement. Manage emergency response protocols and serve as primary escalation point for critical facilities issues. Ensure compliance with all federal, state, and local building codes, safety regulations, and environmental standards. Team Leadership and Development: Lead, mentor, and develop a team of building engineers assigned to individual hotel properties. Establish performance standards, conduct evaluations, and provide ongoing coaching and professional development. Foster a culture of excellence, accountability, and proactive problem-solving within the facilities team. Coordinate work schedules and resource allocation across properties to ensure optimal coverage and efficiency. Partner with hotel General Managers to align facilities priorities with property-specific operational needs. Financial Management: Develop and manage annual operating budgets for facilities maintenance across all properties. Prepare capital expenditure budgets and multi-year capital improvement plans. Analyze maintenance costs and identify opportunities for operational efficiency and cost savings. Negotiate contracts with vendors, contractors, and service providers. Track and report on key performance metrics including maintenance costs, response times, and asset conditions. Vendor and Contractor Management: Select, contract, and manage relationships with external vendors and contractors. Ensure work quality, safety compliance, and cost-effectiveness of third-party services. Develop preferred vendor relationships to ensure reliable service delivery. Review and approve service contracts, proposals, and invoices. Capital Projects & Renovations: Plan and oversee capital improvement projects and renovations across the portfolio. Coordinate with design professionals, contractors, and stakeholders to deliver projects on time and within budget. Minimize operational disruption during construction and renovation activities. Ensure all capital projects meet brand standards and enhance property value. Safety & Compliance: Maintain comprehensive knowledge of OSHA, ADA, and hospitality industry safety requirements. Ensure all properties maintain required permits, inspections, and certifications. Implement safety training programs for facilities staff. Oversee life safety systems including fire suppression, emergency lighting, and security systems. Required: Bachelor's degree in Engineering, Facilities Management, Construction Management, or related field. Minimum 8-10 years of progressive facilities management experience, with at least 5 years in hospitality or commercial real estate. Minimum 5 years of supervisory experience managing multi-site facilities teams. Deep technical knowledge of building systems including HVAC, electrical, plumbing, and building automation. Proven track record of managing capital projects and renovation programs. Strong understanding of building codes, safety regulations, and compliance requirements. Valid driver's license and ability to travel between properties within downtown Detroit. Availability for emergency response outside normal business hours. Preferred: Certified Facility Manager (CFM) or equivalent professional certification. Master degree in related field. Experience with upscale or luxury hotel properties. LEED certification or demonstrated commitment to sustainability practices. Experience with computerized maintenance management systems (CMMS). Knowledge of historic building preservation and renovation. Technical Skills: Expert knowledge of commercial building systems and equipment. Proficiency with CMMS software and facilities management technology. Strong project management capabilities. Financial acumen including budgeting and cost analysis. Contract negotiation and vendor management. Leadership Skills: Proven ability to lead and develop high-performing teams. Excellent communication skills with ability to interact effectively with all organizational levels. Strategic thinking with strong problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Strong decision-making skills, particularly under pressure. Personal Attributes: Meticulous attention to detail with commitment to excellence. Proactive and solutions-oriented mindset. High integrity and professional ethics. Customer-service orientation with understanding of guest experience impact. Collaborative approach with ability to build strong cross-functional relationships. Primary office located at [flagship property or corporate office]. Regular travel required between five hotel properties in downtown Detroit. Occasional evening and weekend work required. On-call availability for emergency situations. Physical requirements include ability to walk properties, climb stairs, and inspect mechanical spaces.