Associate Director, Advancement Services
Phillips Academy, Andover, MA, United States
Phillips Academy is seeking an experienced and strategic Associate Director of Advancement Services to lead the day‑day operations of Advancement Services in support of engagement, fundraising, and stewardship efforts across the Office of Academy Resources (OAR). This position supervises 1 direct report (Advancement Services Coordinator) and partners closely with cross‑campus departments to oversee system integrations, data governance, and the accuracy and integrity of constituent information. The Associate Director also plays a key role in evaluating and implementing new technologies and contributes to the development of policies and procedures that support OAR’s operational goals.
This position reports to the Director of Advancement Services and is
hybrid , with up to
2 remote days per week
once training is complete.
Primary Duties
Lead daily Advancement Services operations and manage the workload of the Advancement Services Coordinator
Supervise 1 direct report, including training, support, and performance management
Develop and maintain record management policies and procedures
Oversee data integrations, imports/exports, and exception reporting to ensure data accuracy and integrity
Collaborate with campus partners to implement technical strategies and system improvements
Monitor new system functionality, identify training needs, and troubleshoot system issues
Assist with the selection and implementation of new applications and technologies
Support Advancement colleagues during high‑volume gift periods
Participate in all‑OAR events, including occasional evening or weekend work
Requirements
Bachelor’s degree required
4+ years of database management experience with a complex CRM (Salesforce, Agilon, Blackbaud, or similar)
Advanced Excel skills (pivot tables, lookups)
Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
2+ years of supervisory experience strongly preferred
SQL or similar programming experience strongly preferred
Experience in nonprofit fundraising, preferably in an educational environment
Job Description: A full job description with additional details is attached.
To be considered, a cover letter is required.
Phillips Academy is committed to equal employment opportunity and solicits applications from all qualified applicants without regard to race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, pregnancy, age, disability (with or without a reasonable accommodation), genetic information, veteran/military status, or any other characteristic protected by federal, state, or local law.
Any offers of employment will be contingent upon successful CORI/SORI and fingerprinting background checks as well as unrestricted authorization to work in the United States.
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This position reports to the Director of Advancement Services and is
hybrid , with up to
2 remote days per week
once training is complete.
Primary Duties
Lead daily Advancement Services operations and manage the workload of the Advancement Services Coordinator
Supervise 1 direct report, including training, support, and performance management
Develop and maintain record management policies and procedures
Oversee data integrations, imports/exports, and exception reporting to ensure data accuracy and integrity
Collaborate with campus partners to implement technical strategies and system improvements
Monitor new system functionality, identify training needs, and troubleshoot system issues
Assist with the selection and implementation of new applications and technologies
Support Advancement colleagues during high‑volume gift periods
Participate in all‑OAR events, including occasional evening or weekend work
Requirements
Bachelor’s degree required
4+ years of database management experience with a complex CRM (Salesforce, Agilon, Blackbaud, or similar)
Advanced Excel skills (pivot tables, lookups)
Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
2+ years of supervisory experience strongly preferred
SQL or similar programming experience strongly preferred
Experience in nonprofit fundraising, preferably in an educational environment
Job Description: A full job description with additional details is attached.
To be considered, a cover letter is required.
Phillips Academy is committed to equal employment opportunity and solicits applications from all qualified applicants without regard to race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, pregnancy, age, disability (with or without a reasonable accommodation), genetic information, veteran/military status, or any other characteristic protected by federal, state, or local law.
Any offers of employment will be contingent upon successful CORI/SORI and fingerprinting background checks as well as unrestricted authorization to work in the United States.
#J-18808-Ljbffr