Junior SaaS Support Specialist (Hybrid, Growth & CSAT)

A technology company in Boston is seeking a Junior Support Representative for its Customer Support team. The role involves responding to Tier 1 support tickets, maintaining customer satisfaction, and contributing to internal knowledge-sharing. Candidates should have at least one year of customer service experience and strong communication skills. This position follows a hybrid work model, requiring in-office attendance three days per week. Competitive compensation and benefits are offered. #J-18808-Ljbffr