Logo
job logo

Senior SaaS Product Support Manager (Remote)

Relativity, Des Moines, IA, United States


A leading technology company is seeking a Product Support Manager to oversee and enhance the support team's performance and customer satisfaction. Responsibilities include managing ticket queues, collaborating with cross-functional teams, and ensuring adherence to company policies. The ideal candidate has at least three years of experience in technical support, strong communication skills, and a customer-focused approach. This remote/hybrid role offers a competitive salary range of $93,000 – $140,000, dependent on experience and qualifications. #J-18808-Ljbffr