Director of Operations
Confidential, Oklahoma City, OK, United States
We are conducting a
confidential search
for a high-impact
Director of Operations
to oversee a large, multi-unit fast-casual Mexican restaurant portfolio. This is a senior leadership role for a driven, people-first operator who thrives in the field, leads with clarity and accountability, and consistently delivers strong financial and guest experience results.
This role partners closely with executive leadership and cross-functional teams to translate strategy into execution while building a scalable, high-performing operational organization.
What You’ll Do
Provide overall leadership and operational direction for
20+ fast-casual Mexican QSR locations
Lead, coach, and develop Multi-Unit / District Managers to build a strong leadership bench
Translate company strategy into day-to-day execution of brand, food safety, and guest experience standards
Drive sales, profitability, and operational excellence across assigned markets
Monitor and improve key performance indicators including labor, food cost, margins, and guest satisfaction
Conduct routine operational gap analysis and implement corrective action plans
Support new restaurant openings, growth initiatives, and market expansion
Partner with senior leadership on long-term organizational strategy and operational planning
Present data-driven business cases for operational improvements and initiatives
Build strong local market strategies through community partnerships and trade-area initiatives
Ensure consistent execution of recruiting, hiring, training, performance management, and succession planning
What We’re Looking For
5+ years of progressive QSR or fast-casual leadership experience
(Mexican or similar concept preferred)
Proven success leading large, multi-unit restaurant operations (20+ units; larger portfolios a plus)
Strong financial acumen with P&L ownership and data-driven decision-making
Track record of developing senior operators and building high-performing teams
Experience partnering cross-functionally with development, HR, marketing, and training
Exceptional communication, presentation, and influence skills
Self-starter with a results-driven, growth-oriented mindset
Willingness to be
field-based with frequent travel
within the assigned market
Valid driver’s license and ability to work flexible schedules, including occasional evenings and weekends
What’s Offered
Competitive executive-level compensation with performance-based incentives
Accrued PTO and 401(k) with company participation
Clear advancement opportunities within a growing, privately owned organization
Supportive, hands‑on leadership culture focused on accountability, development, and results
Equal Opportunity Employer
This organization is committed to providing an inclusive and respectful workplace. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.
#J-18808-Ljbffr
confidential search
for a high-impact
Director of Operations
to oversee a large, multi-unit fast-casual Mexican restaurant portfolio. This is a senior leadership role for a driven, people-first operator who thrives in the field, leads with clarity and accountability, and consistently delivers strong financial and guest experience results.
This role partners closely with executive leadership and cross-functional teams to translate strategy into execution while building a scalable, high-performing operational organization.
What You’ll Do
Provide overall leadership and operational direction for
20+ fast-casual Mexican QSR locations
Lead, coach, and develop Multi-Unit / District Managers to build a strong leadership bench
Translate company strategy into day-to-day execution of brand, food safety, and guest experience standards
Drive sales, profitability, and operational excellence across assigned markets
Monitor and improve key performance indicators including labor, food cost, margins, and guest satisfaction
Conduct routine operational gap analysis and implement corrective action plans
Support new restaurant openings, growth initiatives, and market expansion
Partner with senior leadership on long-term organizational strategy and operational planning
Present data-driven business cases for operational improvements and initiatives
Build strong local market strategies through community partnerships and trade-area initiatives
Ensure consistent execution of recruiting, hiring, training, performance management, and succession planning
What We’re Looking For
5+ years of progressive QSR or fast-casual leadership experience
(Mexican or similar concept preferred)
Proven success leading large, multi-unit restaurant operations (20+ units; larger portfolios a plus)
Strong financial acumen with P&L ownership and data-driven decision-making
Track record of developing senior operators and building high-performing teams
Experience partnering cross-functionally with development, HR, marketing, and training
Exceptional communication, presentation, and influence skills
Self-starter with a results-driven, growth-oriented mindset
Willingness to be
field-based with frequent travel
within the assigned market
Valid driver’s license and ability to work flexible schedules, including occasional evenings and weekends
What’s Offered
Competitive executive-level compensation with performance-based incentives
Accrued PTO and 401(k) with company participation
Clear advancement opportunities within a growing, privately owned organization
Supportive, hands‑on leadership culture focused on accountability, development, and results
Equal Opportunity Employer
This organization is committed to providing an inclusive and respectful workplace. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.
#J-18808-Ljbffr