PRO Sales & Retail Manager
Nordic Knots Inc., New York, NY, United States
PRO Sales & Retail Manager
Type:
Full-Time (Fixed Term with possibility to extend)
About the Role Nordic Knots is looking for a dynamic PRO Sales & Retail Manager to join our New York Flagship Store. The role blends retail and professional trade sales, targeting buyers such as interior designers, architects, and trade partners.
Key Responsibilities
Build and grow relationships with PRO clients (interior designers, architects, decorators, developers) in the New York flagship.
Drive growth through new trade account sign‑ups, personalized consultations, and ongoing client relationship management.
Support the Sales Director in refining trade sales processes, from onboarding to loyalty-building activities.
Introduce new collections to trade clients and create flagship moments during launches.
Represent Nordic Knots at local trade events, appointments, and in-store activations.
Act as a brand ambassador on the sales floor, delivering an excellent client experience to trade clients.
Provide expert guidance on rugs, curtains, and textiles, assisting clients with product selection, customization, and design recommendations.
Convert sales through in‑store and virtual consultations, follow‑ups, and quoting.
Achieve and exceed store sales targets, contributing to overall retail and PRO success.
Partner with PRO, Retail, and CX teams to deliver a seamless omnichannel client experience.
Share insights from trade and retail clients with sales, marketing, and design teams to strengthen future launches and engagement strategies.
Contribute to a sales‑forward and service‑driven culture within the flagship team.
About You
Relationship builder: excels at cultivating long‑term connections with retail and design‑trade clients.
Sales expertise: proven track record in driving sales targets and growing client bases in retail or trade.
Design eye: strong knowledge of high‑end interiors, textiles, rugs, and furnishings; acts as a trusted design partner.
Organized & detail‑oriented: balances sales responsibilities with operational showroom needs.
Entrepreneurial spirit: proactive, results‑driven, and energized by growing a brand.
Collaborative teammate: personable, positive, and motivates colleagues across teams.
Qualifications
3+ years of sales experience in retail, trade, or interior design industries.
Strong understanding of the design community in New York City.
Prior experience with rugs, textiles, or home furnishings strongly preferred.
Excellent communication and interpersonal skills.
Comfortable with digital sales tools and virtual consultations.
Proactive and willing to take initiative.
About Nordic Knots Nordic Knots is a high‑ambition, entrepreneurial team that values new ideas and improvements. We stand for a diverse and inclusive workforce and welcome applicants eager to join a dynamic team.
What we offer We’re a close‑knit, ambitious team with an open and entrepreneurial culture. Everyone plays a role in shaping the company, and good ideas are always welcome. As we grow, we’re looking for people who want to grow with us.
Location:
New York
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Type:
Full-Time (Fixed Term with possibility to extend)
About the Role Nordic Knots is looking for a dynamic PRO Sales & Retail Manager to join our New York Flagship Store. The role blends retail and professional trade sales, targeting buyers such as interior designers, architects, and trade partners.
Key Responsibilities
Build and grow relationships with PRO clients (interior designers, architects, decorators, developers) in the New York flagship.
Drive growth through new trade account sign‑ups, personalized consultations, and ongoing client relationship management.
Support the Sales Director in refining trade sales processes, from onboarding to loyalty-building activities.
Introduce new collections to trade clients and create flagship moments during launches.
Represent Nordic Knots at local trade events, appointments, and in-store activations.
Act as a brand ambassador on the sales floor, delivering an excellent client experience to trade clients.
Provide expert guidance on rugs, curtains, and textiles, assisting clients with product selection, customization, and design recommendations.
Convert sales through in‑store and virtual consultations, follow‑ups, and quoting.
Achieve and exceed store sales targets, contributing to overall retail and PRO success.
Partner with PRO, Retail, and CX teams to deliver a seamless omnichannel client experience.
Share insights from trade and retail clients with sales, marketing, and design teams to strengthen future launches and engagement strategies.
Contribute to a sales‑forward and service‑driven culture within the flagship team.
About You
Relationship builder: excels at cultivating long‑term connections with retail and design‑trade clients.
Sales expertise: proven track record in driving sales targets and growing client bases in retail or trade.
Design eye: strong knowledge of high‑end interiors, textiles, rugs, and furnishings; acts as a trusted design partner.
Organized & detail‑oriented: balances sales responsibilities with operational showroom needs.
Entrepreneurial spirit: proactive, results‑driven, and energized by growing a brand.
Collaborative teammate: personable, positive, and motivates colleagues across teams.
Qualifications
3+ years of sales experience in retail, trade, or interior design industries.
Strong understanding of the design community in New York City.
Prior experience with rugs, textiles, or home furnishings strongly preferred.
Excellent communication and interpersonal skills.
Comfortable with digital sales tools and virtual consultations.
Proactive and willing to take initiative.
About Nordic Knots Nordic Knots is a high‑ambition, entrepreneurial team that values new ideas and improvements. We stand for a diverse and inclusive workforce and welcome applicants eager to join a dynamic team.
What we offer We’re a close‑knit, ambitious team with an open and entrepreneurial culture. Everyone plays a role in shaping the company, and good ideas are always welcome. As we grow, we’re looking for people who want to grow with us.
Location:
New York
#J-18808-Ljbffr