Senior Manager, External Communications & Social Reputation
Beast Industries, New York, NY, United States
Senior Manager, External Communications & Social Reputation
New York, New York
About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations.
Senior Manager, External Communications & Social Reputation New York, NY (Hybrid – 3+ days in office)
We’re looking for a socially fluent, strategically sharp communications leader to shape how our brand shows up in real-time public conversations. This senior individual-contributor role sits at the intersection of corporate reputation, executive voice, and high‑signal platforms – turning reactive moments into opportunities to build lasting trust. You’ll design the systems, guardrails, and playbooks that let our brand engage authentically at the speed of culture while supporting our most visible executives.
Reporting to the Chief Communications Officer, you will work hand‑in‑hand with the CEO, Founder, and other senior leaders, as well as cross‑functional marketing and content teams. This is a high‑visibility role in a fast‑moving creator‑economy environment where your high judgment, systems thinking, and platform fluency will directly elevate the brand.
Core Outcomes (12–18 Month Horizon)
Drive measurable gains in brand sentiment, trust, and positive engagement across priority public platforms
Design and launch a best‑in‑class social reputation framework (listening → rapid detection → thoughtful response → learning loops) with clear governance and reporting
Strengthen and professionalize executive social presence and content cadence, particularly on LinkedIn
Establish a consistent, authentic, platform‑native brand voice across X, Reddit, LinkedIn, and emerging channels
Mentor and develop early‑career communications talent, building a strong bench for the future
Key Responsibilities
Define and evolve the brand’s public voice and engagement strategy on high‑signal platforms
Build and manage a thoughtful editorial calendar focused on reputation, thought leadership, and trust‑building
Create tone‑of‑voice guidelines, scenario‑based response protocols, and clear escalation pathways
Partner directly with the CEO and Founder to elevate their LinkedIn presence, content cadence, and professional footprint
Identify, train, and empower internal subject‑matter experts to engage authentically with communities when appropriate
Lead timely, high‑judgment responses to emerging issues, balancing speed, brand values, and strategic impact
Implement social listening, trend monitoring, and early‑warning analytics to stay ahead of conversations
Deliver concise, actionable weekly insights and recommendations to leadership
Collaborate closely with marketing, content, and agency partners to ensure seamless swim lanes and coordinated execution
Provide on‑the‑ground media and engagement support in New York as needed
Over time, mentor early‑career communications team members and contribute to hiring and development decisions
Qualifications
6‑9+ years in external communications, direct‑to‑community engagement, or social‑first reputation roles
Deep fluency in X (Twitter) and strong understanding of Reddit dynamics; comfort with LinkedIn executive positioning
Proven experience managing high‑visibility issues or crises in public environments
Track record of building systems, workflows, and measurement frameworks from the ground up
Experience advising or partnering directly with senior executives or high‑profile leaders
Demonstrated success mentoring or developing early‑career communicators
Preferred Skills
Experience shaping employer brand or culture storytelling on LinkedIn (video formats a plus)
Background in entertainment, creator economy, media, gaming, or agency environments
Familiarity with social listening and sentiment analysis tools
Experience coordinating with PR agencies and managing press relationships
What Success Looks Like
Brand sentiment and trust metrics show consistent positive trajectory
Executive social presence is professional, active, and aligned with company goals
High‑visibility matters are handled swiftly and constructively with minimal escalation
Thought‑leadership content is delivered reliably and resonates with target audiences
Community interactions are high‑quality, constructive, and reflective of brand values
Early‑career team members are growing, engaged, and performing at a high level
Core Values for Success in This Role
Exercises calm, disciplined judgment even in fast‑moving public situations
Communicates with exceptional clarity, cultural fluency, and brand alignment
Serves as a dedicated brand advocate while engaging communities with authenticity and respect
Takes full ownership of outcomes and drives solutions proactively
Operates with a collaborative “we” mindset
Balances urgency with thoughtful risk assessment
Builds strong trust with executives and external stakeholders alike
Continuously refines systems through reflective learning and iteration
Is comfortable in ambiguity and proactive when solutions or processes do not yet exist.
Ready to build something that matters?
If you’re the rare person who can move at the speed of culture while protecting and elevating a brand with care and precision, we’d love to talk.
The Perks, Why Work On the MrBeast Team We are redefining what entertainment and storytelling look like at global scale. Every piece of content we publish reaches millions and influences culture in real time. This is your opportunity to lead the team that decides how those moments come to life across every screen.
Generous Medical (Blue Cross Blue Shield), Dental, Vision and company‑paid Life Insurance
Company contributions to employee Health Savings Accounts (HSA)
401k Plan with Safe Harbor company‑matching
Flexible vacation policy and paid company holidays
Company‑provided technology package
Relocation assistance where applicable, including travel and company‑provided housing for the first 90 days
#J-18808-Ljbffr
About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations.
Senior Manager, External Communications & Social Reputation New York, NY (Hybrid – 3+ days in office)
We’re looking for a socially fluent, strategically sharp communications leader to shape how our brand shows up in real-time public conversations. This senior individual-contributor role sits at the intersection of corporate reputation, executive voice, and high‑signal platforms – turning reactive moments into opportunities to build lasting trust. You’ll design the systems, guardrails, and playbooks that let our brand engage authentically at the speed of culture while supporting our most visible executives.
Reporting to the Chief Communications Officer, you will work hand‑in‑hand with the CEO, Founder, and other senior leaders, as well as cross‑functional marketing and content teams. This is a high‑visibility role in a fast‑moving creator‑economy environment where your high judgment, systems thinking, and platform fluency will directly elevate the brand.
Core Outcomes (12–18 Month Horizon)
Drive measurable gains in brand sentiment, trust, and positive engagement across priority public platforms
Design and launch a best‑in‑class social reputation framework (listening → rapid detection → thoughtful response → learning loops) with clear governance and reporting
Strengthen and professionalize executive social presence and content cadence, particularly on LinkedIn
Establish a consistent, authentic, platform‑native brand voice across X, Reddit, LinkedIn, and emerging channels
Mentor and develop early‑career communications talent, building a strong bench for the future
Key Responsibilities
Define and evolve the brand’s public voice and engagement strategy on high‑signal platforms
Build and manage a thoughtful editorial calendar focused on reputation, thought leadership, and trust‑building
Create tone‑of‑voice guidelines, scenario‑based response protocols, and clear escalation pathways
Partner directly with the CEO and Founder to elevate their LinkedIn presence, content cadence, and professional footprint
Identify, train, and empower internal subject‑matter experts to engage authentically with communities when appropriate
Lead timely, high‑judgment responses to emerging issues, balancing speed, brand values, and strategic impact
Implement social listening, trend monitoring, and early‑warning analytics to stay ahead of conversations
Deliver concise, actionable weekly insights and recommendations to leadership
Collaborate closely with marketing, content, and agency partners to ensure seamless swim lanes and coordinated execution
Provide on‑the‑ground media and engagement support in New York as needed
Over time, mentor early‑career communications team members and contribute to hiring and development decisions
Qualifications
6‑9+ years in external communications, direct‑to‑community engagement, or social‑first reputation roles
Deep fluency in X (Twitter) and strong understanding of Reddit dynamics; comfort with LinkedIn executive positioning
Proven experience managing high‑visibility issues or crises in public environments
Track record of building systems, workflows, and measurement frameworks from the ground up
Experience advising or partnering directly with senior executives or high‑profile leaders
Demonstrated success mentoring or developing early‑career communicators
Preferred Skills
Experience shaping employer brand or culture storytelling on LinkedIn (video formats a plus)
Background in entertainment, creator economy, media, gaming, or agency environments
Familiarity with social listening and sentiment analysis tools
Experience coordinating with PR agencies and managing press relationships
What Success Looks Like
Brand sentiment and trust metrics show consistent positive trajectory
Executive social presence is professional, active, and aligned with company goals
High‑visibility matters are handled swiftly and constructively with minimal escalation
Thought‑leadership content is delivered reliably and resonates with target audiences
Community interactions are high‑quality, constructive, and reflective of brand values
Early‑career team members are growing, engaged, and performing at a high level
Core Values for Success in This Role
Exercises calm, disciplined judgment even in fast‑moving public situations
Communicates with exceptional clarity, cultural fluency, and brand alignment
Serves as a dedicated brand advocate while engaging communities with authenticity and respect
Takes full ownership of outcomes and drives solutions proactively
Operates with a collaborative “we” mindset
Balances urgency with thoughtful risk assessment
Builds strong trust with executives and external stakeholders alike
Continuously refines systems through reflective learning and iteration
Is comfortable in ambiguity and proactive when solutions or processes do not yet exist.
Ready to build something that matters?
If you’re the rare person who can move at the speed of culture while protecting and elevating a brand with care and precision, we’d love to talk.
The Perks, Why Work On the MrBeast Team We are redefining what entertainment and storytelling look like at global scale. Every piece of content we publish reaches millions and influences culture in real time. This is your opportunity to lead the team that decides how those moments come to life across every screen.
Generous Medical (Blue Cross Blue Shield), Dental, Vision and company‑paid Life Insurance
Company contributions to employee Health Savings Accounts (HSA)
401k Plan with Safe Harbor company‑matching
Flexible vacation policy and paid company holidays
Company‑provided technology package
Relocation assistance where applicable, including travel and company‑provided housing for the first 90 days
#J-18808-Ljbffr