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Remote IT Help Desk Agent — Secret Cleared

Cayuse Holdings, Boston, MA, United States


A technology company is seeking a Help Desk Agent to provide first-line technical support and exceptional customer service to users. Responsibilities include troubleshooting IT-related issues, logging incidents, and maintaining documentation. The ideal candidate will have a bachelor's degree or equivalent experience and must possess strong communication and organizational skills. This position offers a competitive pay range of $20.00 to $29.00 per hour, and allows for hybrid work opportunities. #J-18808-Ljbffr