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Consumer Loan Processor III

TD Bank, Laurel, MT, United States


Consumer Loan Processor III

Work location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay details: $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of business: Personal & Commercial Banking Job Description

The consumer loan processor III is primarily responsible for providing support to the lending areas by reviewing the accuracy of complex consumer loans from conditional approval to closing. This job is a loan originator and performs at least one of the following functions, or advertises or communicates that they can or will perform any of these functions, with an expectation of compensation or monetary gain: takes an application, arranges a consumer credit transaction, assists a consumer in applying or obtaining consumer credit, offer or negotiates consumer credit, otherwise obtains or makes an extension of consumer credit for another person. Depth & scope: Contacts customers directly to obtain conditions placed by lender or underwriter Prepares required loan documentation for approved loan applications such as disclosures Provides support to customers, branches, and lending staff as needed Contacts customers to collect and review additional information as necessary Answers phones in queue as well as personal line to assist customers May test new systems and documentation software May assist in training of loan processor I and II Processes all specialty products Reviews and verifies all required support materials, such as, titles, and floods to ensure the files are ready for closing Advises customers regarding changes in rate and term Education & experience: HS diploma or GED required 2-3 years loan documentation experience Knowledge of bank loan products and policies Knowledge of lending software Detail-oriented with ability to multitask Ability to handle heavy workload and meet stringent deadlines Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external Solid knowledge and understanding of states' regulations PC skills Ability to work a flexible schedule (rotation of nights and/or weekends) Problem solving skills preferred Ability to handle difficult conversations preferred Ability to multitask and prioritize preferred Encompass experience preferred Customer accountabilities: Maintains regular communication with the customer by phone or email depending on customer preference Employee/team accountabilities: Completes all annual required training on a timely basis Accurately document conversations with customers in the loan file Establishes and follow up on due dates for documentation Physical requirements: Performing sedentary work continuous Performing multiple tasks continuous Operating standard office equipment - continuous Responding quickly to sounds occasional Sitting continuous Standing occasional Walking occasional Moving safely in confined spaces occasional Lifting/carrying (under 25 lbs.) occasional Squatting occasional Bending occasional Reaching forward occasional Concentrating for long periods of time continuous Applying common sense to deal with problems involving standardized situations continuous Reading, writing and comprehending instructions continuous Adding, subtracting, multiplying and dividing continuous