Account Manager / Client Hero

Looking for a Client Hero at SUPERHEROES NYC

SUPERHEROES is not your average advertising agency. Because the world doesn’t need another one. We’re a collective of creatives, creators, strategists, and cultural instigators working with next-gen brands and pioneers to make work that stops thumbs and starts conversations.

From global drops to cultural sparks, we create ideas people want to talk and write about. Our artist collectives, JIMMY and Lois, inject fresh voices and new creative energy into everything we do.

Our mission is simple: We save the world from boring advertising.

We’re looking for a Client Hero with real superpowers. Someone who believes fiercely in human creativity and knows how to amplify it with technology. Someone who’ll stand on the barricades for great ideas, but knows how to build bridges too. A fun, can do and proactive personality, that manages our projects from briefing to launch as a true hero. You will have a leading role in ongoing communications with our clients, making sure our level of service and creative delivery is top-notch. 

Responsibilities

• Manage a diverse range of projects and campaigns, including social content, digital campaigns, activations, online video, and AI-driven content.
• Own and nurture client relationships by organizing and leading regular status meetings, ensuring projects are delivered on time, within budget, and to SuperHeroes’ global quality standards.
• Oversee projects end-to-end, leading our team that includes strategy, content creation, design, development, and quality assurance.
• Co-lead JIMMY, our collective of artists—managing relationships, fostering community, and enabling their success.
• Support new business development, contributing to pitches and identifying growth opportunities.

The superpowers you’ll need:

• Proactive, positive, and a true team player: Clients and fellow heroes genuinely enjoy working with you.
• Digitally fluent: A true digital native with 5–8 years of agency-side experience in account or production roles; comfortable navigating digital and AI-driven work.
• Commercially intuitive: You combine a service-oriented mindset with a strong understanding of business objectives.
• Organized and solution-oriented: Highly detail-oriented, with the ability to stay structured and adapt quickly in a fast-changing environment.
• Experimentally driven: You have a natural curiosity and passion for innovation, always looking for ways to improve and push boundaries.

Why you’ll love it here

• You join a mission that matters: saving the world from boring advertising/ AI slop
• Named AdAge’s 2025 Small Agency of the Year 2025 and Campaign 2026 Agency of the year Runner Up
• Part of a global team of trailblazers, not traditionalists
• Healthy benefits plan with extra perks
• Competitive salary based on experience
• We foster an open and transparent agency culture and don’t ‘cage in’ people in their roles. 

We’re 60% office-based, which means 3 days of good fun in our Williamsburg, Brooklyn HQ.

Interested?

The role is open immediately. If you’re ready for a new adventure, and curious how you’d look in spandex, this might be your calling. 

SuperHeroes is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.