Customer Account Administrator
ACERTUS, Rancho Cordova, CA, United States
As a
Customer Account Administrator , you will be responsible for intake of assignment requests under the supervision of the Logistics Team Lead. This is a full-time in-office position. Schedule
Monday through Friday, 6:00 AM to 2:30 PM Pay
$20 - $22/hr based on experience. Job Responsibilities
Complete data entry assignment requests, provide clear assignment verification and updates to account managers. Intake, process, and upload vendor insurance & onboarding packet data and log into the company’s TMS within one business day of receipt. Provide excellent customer service to all clients, vendors and staff. Serve as key point of contact for clients, vendors and team, helping to build mutually beneficial relationships with ACERTUS’s valued client partners. Assist in the development of transformational projects that provide continuous improvement across operational business needs. Data entry with minimal errors. You must be willing and able to perform all other duties as assigned by management. Qualifications
High school diploma or GED required. Associate degree or higher, in a business-related field, preferred. 6 months office and customer service experience. Excellent computer skills and ability to navigate multiple websites. Data entry experience. Auto‑finance, dispatch, or call center experience preferred. Strong writing and word processing skills. Good oral and written communication skills. Working knowledge of Microsoft Office programs, especially Excel, and Google Sheets. Personal responsibility to manage change. Benefits
Medical, Dental and Vision Insurance benefits available on the 1st day of the month following your start date. Company Paid Time Off. 8 Company Paid Holidays. 401(k) with auto-enrollment at 3% starting on the 1st of the month following your start date (must be 21 years of age). Casual Dress Code. ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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Customer Account Administrator , you will be responsible for intake of assignment requests under the supervision of the Logistics Team Lead. This is a full-time in-office position. Schedule
Monday through Friday, 6:00 AM to 2:30 PM Pay
$20 - $22/hr based on experience. Job Responsibilities
Complete data entry assignment requests, provide clear assignment verification and updates to account managers. Intake, process, and upload vendor insurance & onboarding packet data and log into the company’s TMS within one business day of receipt. Provide excellent customer service to all clients, vendors and staff. Serve as key point of contact for clients, vendors and team, helping to build mutually beneficial relationships with ACERTUS’s valued client partners. Assist in the development of transformational projects that provide continuous improvement across operational business needs. Data entry with minimal errors. You must be willing and able to perform all other duties as assigned by management. Qualifications
High school diploma or GED required. Associate degree or higher, in a business-related field, preferred. 6 months office and customer service experience. Excellent computer skills and ability to navigate multiple websites. Data entry experience. Auto‑finance, dispatch, or call center experience preferred. Strong writing and word processing skills. Good oral and written communication skills. Working knowledge of Microsoft Office programs, especially Excel, and Google Sheets. Personal responsibility to manage change. Benefits
Medical, Dental and Vision Insurance benefits available on the 1st day of the month following your start date. Company Paid Time Off. 8 Company Paid Holidays. 401(k) with auto-enrollment at 3% starting on the 1st of the month following your start date (must be 21 years of age). Casual Dress Code. ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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