IT & Helpdesk Specialist II — Employee-Owned

A technology solutions company in Virginia is seeking a Help Desk Support Specialist. This role involves providing Tier II technical support to end users via phone and in person. Responsibilities include troubleshooting hardware and software issues, managing help desk tickets, and providing A/V support for meetings. The ideal candidate has over 2 years of experience in technical support, a strong background in Microsoft 365, and excellent communication skills. A flexible work approach and a commitment to customer service are essential. #J-18808-Ljbffr