Property Manager - River House Apartments
Milhaus, Columbus, OH, United States
Responsibilities
The Property Manager is responsible for the overall management of a multifamily apartment community, including marketing, budgeting, financial management, oversight of the physical plant, and supervision of staff. The role requires regular communication with Milhaus employees, lenders, property owners, financial partners, and fee clients to ensure the property meets or exceeds financial performance targets and ownership objectives.
Revenues are maximized.
Expenses are carefully monitored and controlled.
Staffing levels are appropriate.
Employees are properly trained.
Resident satisfaction remains a continual focus.
The property is maintained to the highest standards with a focus on asset preservation and enhancement.
Regulatory compliance and adherence to all legal requirements are reinforced.
Financial Performance
Prepares and submits annual property budget for review by September 30.
Ensures that property budget is monitored closely to meet or exceed budgeted NOI.
Develops and implements systems to maximize property revenue and control operating expenses.
Reviews property financial performance continually and prepares monthly variance report to budget.
Participates in the preparation of financial and ownership reports as directed.
Ensures that all rents and fees are collected on time and deposited.
Initiates appropriate collection and legal actions for accounts receivable.
Initiates all purchases within approved spending limits and budget requirements.
Monitors purchasing and expense control through periodic invoice approval and review of property general ledgers.
Oversees and monitors the bid process for all contract work and seeks efficiencies and economies of scale.
Ensures paperwork or reimbursements from property Reserve for Replacement account is processed timely.
Works collaboratively with other Property Managers to compare best practices and expenses per unit.
Identifies and implements ancillary income sources to increase property revenues.
Manages the process of passing through appropriate fees and utility payments to maximize NOI.
Marketing / Leasing
Develops and implements an annual marketing plan to maximize occupancy, updating it quarterly.
Updates market information and rental comparison survey at least monthly.
Recommends appropriate rent adjustments or concessions in response to market changes.
Develops and implements resident retention strategies, including an aggressive lease renewal program.
Ensures resident satisfaction remains a continual focus.
Approves all rental applications.
Ensures residents comply with all lease provisions.
Inspects vacant apartments for market readiness and maintains ample inventory of market‑ready units.
Asset Preservation
Conducts regular exterior and interior inspections.
Supervises maintenance functions including scheduling, purchasing, service response, and turnover procedures.
Establishes and monitors a system for following up on completed service requests.
Supervises completion of budgeted, scheduled capital improvement projects.
Ensures move‑in and move‑out inspections are completed on a timely basis.
Monitors completion of periodic preventive maintenance procedures.
Reports potential liability issues and mitigates risk management exposure.
Personnel Management
Recruits, hires, trains, coaches, develops, and disciplines on‑site staff.
Administers the compensation program in adherence with the approved budget.
Completes performance appraisals for all staff quarterly and ensures bi‑annual reviews.
Ensures staff compliance with all company policies and local, state and federal laws.
Establishes periodic performance goals and monitors attainment.
Administers incentive compensation programs and ensures timely, correct payments.
Conducts regular staff meetings to address property performance, policy issues, and company business.
Administrative Tasks
Ensures that reports are completed accurately and on time.
Ensures proper record‑keeping of all property information.
Supervises computer data entry of all property information.
Processes incident reports for injuries or property losses immediately.
Supervises the eviction and bad‑debt collection process.
Ensures compliance with all applicable laws and regulations.
Performs other duties as assigned by the Regional Director.
Requirements
Minimum of two years of progressively responsible experience in property management of at least 200 units with a demonstrated ability to deliver financial results.
High school diploma required; college degree preferred.
Valid driver’s license and reliable private transportation.
CAM designation a plus.
Experience in budgeting, revenue enhancement, and expense control.
Strong track record of successful personnel management, including hiring, training, and staff development.
Excellent oral and written communication skills.
Excellent organizational and time‑management skills.
Strong interpersonal and consensus‑building skills.
Excellent training skills.
Excellent computer skills, emphasis on Microsoft Office Suite – Word, Excel.
Experience with Entrata software application preferred.
Ability to travel overnight at least once per quarter.
Ability to operate basic office equipment.
Ability to lift up to twenty pounds.
Benefits
Health, vision, and dental insurance.
HSA account with employer match of $500/FSA for dependent care.
Short‑term disability.
Company‑paid long‑term leave.
Disability and life insurance.
401(k) match.
4 weeks of accrued PTO.
11 paid holidays.
30% discount on apartments.
Tuition/certification reimbursement.
Wellness bucks program.
Wellness program and competitions.
Paid maternity & paternity benefits.
Employee assistance program.
Pet insurance.
Additional benefits.
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Revenues are maximized.
Expenses are carefully monitored and controlled.
Staffing levels are appropriate.
Employees are properly trained.
Resident satisfaction remains a continual focus.
The property is maintained to the highest standards with a focus on asset preservation and enhancement.
Regulatory compliance and adherence to all legal requirements are reinforced.
Financial Performance
Prepares and submits annual property budget for review by September 30.
Ensures that property budget is monitored closely to meet or exceed budgeted NOI.
Develops and implements systems to maximize property revenue and control operating expenses.
Reviews property financial performance continually and prepares monthly variance report to budget.
Participates in the preparation of financial and ownership reports as directed.
Ensures that all rents and fees are collected on time and deposited.
Initiates appropriate collection and legal actions for accounts receivable.
Initiates all purchases within approved spending limits and budget requirements.
Monitors purchasing and expense control through periodic invoice approval and review of property general ledgers.
Oversees and monitors the bid process for all contract work and seeks efficiencies and economies of scale.
Ensures paperwork or reimbursements from property Reserve for Replacement account is processed timely.
Works collaboratively with other Property Managers to compare best practices and expenses per unit.
Identifies and implements ancillary income sources to increase property revenues.
Manages the process of passing through appropriate fees and utility payments to maximize NOI.
Marketing / Leasing
Develops and implements an annual marketing plan to maximize occupancy, updating it quarterly.
Updates market information and rental comparison survey at least monthly.
Recommends appropriate rent adjustments or concessions in response to market changes.
Develops and implements resident retention strategies, including an aggressive lease renewal program.
Ensures resident satisfaction remains a continual focus.
Approves all rental applications.
Ensures residents comply with all lease provisions.
Inspects vacant apartments for market readiness and maintains ample inventory of market‑ready units.
Asset Preservation
Conducts regular exterior and interior inspections.
Supervises maintenance functions including scheduling, purchasing, service response, and turnover procedures.
Establishes and monitors a system for following up on completed service requests.
Supervises completion of budgeted, scheduled capital improvement projects.
Ensures move‑in and move‑out inspections are completed on a timely basis.
Monitors completion of periodic preventive maintenance procedures.
Reports potential liability issues and mitigates risk management exposure.
Personnel Management
Recruits, hires, trains, coaches, develops, and disciplines on‑site staff.
Administers the compensation program in adherence with the approved budget.
Completes performance appraisals for all staff quarterly and ensures bi‑annual reviews.
Ensures staff compliance with all company policies and local, state and federal laws.
Establishes periodic performance goals and monitors attainment.
Administers incentive compensation programs and ensures timely, correct payments.
Conducts regular staff meetings to address property performance, policy issues, and company business.
Administrative Tasks
Ensures that reports are completed accurately and on time.
Ensures proper record‑keeping of all property information.
Supervises computer data entry of all property information.
Processes incident reports for injuries or property losses immediately.
Supervises the eviction and bad‑debt collection process.
Ensures compliance with all applicable laws and regulations.
Performs other duties as assigned by the Regional Director.
Requirements
Minimum of two years of progressively responsible experience in property management of at least 200 units with a demonstrated ability to deliver financial results.
High school diploma required; college degree preferred.
Valid driver’s license and reliable private transportation.
CAM designation a plus.
Experience in budgeting, revenue enhancement, and expense control.
Strong track record of successful personnel management, including hiring, training, and staff development.
Excellent oral and written communication skills.
Excellent organizational and time‑management skills.
Strong interpersonal and consensus‑building skills.
Excellent training skills.
Excellent computer skills, emphasis on Microsoft Office Suite – Word, Excel.
Experience with Entrata software application preferred.
Ability to travel overnight at least once per quarter.
Ability to operate basic office equipment.
Ability to lift up to twenty pounds.
Benefits
Health, vision, and dental insurance.
HSA account with employer match of $500/FSA for dependent care.
Short‑term disability.
Company‑paid long‑term leave.
Disability and life insurance.
401(k) match.
4 weeks of accrued PTO.
11 paid holidays.
30% discount on apartments.
Tuition/certification reimbursement.
Wellness bucks program.
Wellness program and competitions.
Paid maternity & paternity benefits.
Employee assistance program.
Pet insurance.
Additional benefits.
#J-18808-Ljbffr