Inbound Customer Service Rep - 21/hour
TEKsystems, Chandler, AZ, United States
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We have been operating for 30 years and are the largest independent pharmacy benefit solutions company.
Position Inbound Healthcare Customer Service Representative.
Pay: $21.00/hr with $31.50/hr for overtime.
Schedule: 8‑hour shift, Monday‑Sunday between 5AM and 10PM. Must be 100% on‑site in Tempe, Arizona.
Responsibilities Handle inbound and follow‑up calls.
Answer inquiries about prior authorization, general questions, and some confidential information.
Provide excellent customer service with high attention to detail.
Enter information accurately.
Measured on quality and accuracy, ranging from 50–100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers.
Requirements
At least 1 year of customer service experience in a call center or office setting.
Good communication and problem‑solving skills.
Ability to work independently and as part of a team.
Computer proficiency and ability to navigate multiple systems.
Job Type & Location Contract to Hire, based out of Chandler, AZ, fully on‑site.
Pay & Benefits Pay range: $21.00/hr.
Medical, dental & vision
Critical illness, accident, and hospital
401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
Life insurance (voluntary life & AD&D for employee and dependents)
Short‑ and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee assistance program
Time off / leave (PTO, vacation or sick leave)
Equal Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Position Inbound Healthcare Customer Service Representative.
Pay: $21.00/hr with $31.50/hr for overtime.
Schedule: 8‑hour shift, Monday‑Sunday between 5AM and 10PM. Must be 100% on‑site in Tempe, Arizona.
Responsibilities Handle inbound and follow‑up calls.
Answer inquiries about prior authorization, general questions, and some confidential information.
Provide excellent customer service with high attention to detail.
Enter information accurately.
Measured on quality and accuracy, ranging from 50–100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers.
Requirements
At least 1 year of customer service experience in a call center or office setting.
Good communication and problem‑solving skills.
Ability to work independently and as part of a team.
Computer proficiency and ability to navigate multiple systems.
Job Type & Location Contract to Hire, based out of Chandler, AZ, fully on‑site.
Pay & Benefits Pay range: $21.00/hr.
Medical, dental & vision
Critical illness, accident, and hospital
401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
Life insurance (voluntary life & AD&D for employee and dependents)
Short‑ and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee assistance program
Time off / leave (PTO, vacation or sick leave)
Equal Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr