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Marketing Representative In House Lead

Hilton Grand Vacations, Honolulu, HI, United States


Join a team that invests in your success from day one—with $2,500 incentive guarantee per month for up to 6 months designed just for Hawaii Marketing Representatives!

As the Lead In House Marketing Representative, you will support the Marketing Leaders by exploring innovative ways to improve and enhance efficiency and problem‑solving, while creating and identifying novel solutions to current issues.

Why Do Team Members Like Working For Us

Pay rate is $19 per hour, plus commission & bonuses governed by a compensation plan. Lead Marketing Concierges have targeted annual earnings of $85,000 per year, with some Team Members earning substantially more based on their individual performance.

Medical, Dental, and Vision insurance from Day One

Financial Wellness – 401(k) plan with company match, Life insurance, Company stock purchase program

HGV provides access to outstanding Team Member benefits, discount travel programs and much more!

Generous Paid Time Off Program

Paid Sick Days

Team Member Recognition and numerous learning and advancement opportunities

and more!

Schedule Details Our Lead In House Marketing Representative will work a full‑time flexible schedule to include weekends and holidays.

Additional Responsibilities Include

Cultivates a cohesive, collaborative team environment.

Monitors and tracks individual Team Member goals and performance to identify areas for opportunity.

Provides detailed training on locations (how to draw in and pitch from each specific location/desk).

Acts as a mentor and coach for new Team Members to enhance and support the onboarding program.

Marketing and sales process, systems training, hotel tour and other areas as needed.

Facilitates mentor scheduling with new hire for maximum learning.

Works as a production‑based marketing representative four days a week; one day devoted to Team Lead duties and additional days before/after production shift as needed.

Other tasks assigned by management.

Minimum Qualifications

High School Diploma/GED

Minimum 2 years of proven customer service experience

Able to work flexible schedules including mornings, evenings, weekends and holidays

Excellent interpersonal and guest relations skills

Minimum 6 months of proven Sales and/or Marketing Timeshare experience

Thorough understanding of the Hawaii and Honolulu area

Strong professional verbal, interpersonal, and guest relations skills

Preferred Qualifications

1+ year in a performance‑based position with a commission comp plan (sales/marketing)

1+ year of experience in the Timeshare/Vacation Ownership industry

Preferred bilingual (Japanese or Korean)

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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