Community Sales Manager (CSMT)
Taylor Morrison, Alpharetta, GA, United States
Job Description Summary
We’re seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you’re a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart. Our formalized training ensures you’ll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We’re looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. Job Details
Participate in training sessions to gain knowledge about:
Our homes and communities How to use finance as a sales tool Sales purchase agreement Using the CRM as a prospecting tool Community management
Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process. Complete assigned reading materials, online courses, and other training activities to enhance sales skills. Learn about our Product and Feature:
Features and benefits of our homes and communities. How our offerings fulfill customer needs and solve pain points. Proficiency in articulating product/service value propositions to potential customers.
Learn/Master Sales Techniques:
Various sales techniques including prospecting, presenting solutions, handling objections, and closing deals. Effective communication and active listening skills to understand customer requirements and provide tailored solutions. Negotiation skills to secure favorable outcomes for both the customer and the company.
Customer Relationship Management:
Building and maintaining strong relationships with customers. Follow up with prospects, address inquiries, and resolve issues promptly. Utilize CRM tools to track interactions and manage accounts.
Performance Evaluation:
Regular performance evaluations and feedback sessions with mentors or supervisors. Set goals for personal development and track progress towards achieving them. Demonstrate continuous improvement and a proactive approach to learning and skill enhancement.
You are willing to perform other duties as assigned. Sound Like You?
Active Real Estate License required (where applicable by state) Proficiency with Microsoft software applications: Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer High level of organizational and documentation skills Customer service oriented and believe customer is number one priority Ability to be flexible and prioritize tasks to meet deadlines Excellent verbal and written communication skills Strong problem‑solving skills FLSA Status
This position is considered a non‑exempt position for purposes of wage‑hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions
Report to Division/Corporate Office/Community daily and adhere to schedule Ability to access, input, and retrieve information from a computer and/or electronic device Ability to have face‑to‑face conversations with customers, co‑workers and higher level manager Ability to sit or stand for long periods of time and move around work environment as needed Ability to operate a motor vehicle if applicable. Comply with company policies and procedure. Physical Demands
Must be able to remain in a stationary position up to 50% of the time Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status. Benefits Of Working With Taylor Morrison
Competitive Compensation Health Care – Medical/Dental/Vision/Prescription Drug Coverage 401(k) with Company Matching Contributions Flexible Spending Accounts Disability Programs Employee & Dependent Life Insurance Vacation & Company Holidays Tuition Reimbursement Employee Home Purchase Rebate Program Home Mortgage Program Employee Assistance Program (EAP)
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We’re seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you’re a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart. Our formalized training ensures you’ll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We’re looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. Job Details
Participate in training sessions to gain knowledge about:
Our homes and communities How to use finance as a sales tool Sales purchase agreement Using the CRM as a prospecting tool Community management
Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process. Complete assigned reading materials, online courses, and other training activities to enhance sales skills. Learn about our Product and Feature:
Features and benefits of our homes and communities. How our offerings fulfill customer needs and solve pain points. Proficiency in articulating product/service value propositions to potential customers.
Learn/Master Sales Techniques:
Various sales techniques including prospecting, presenting solutions, handling objections, and closing deals. Effective communication and active listening skills to understand customer requirements and provide tailored solutions. Negotiation skills to secure favorable outcomes for both the customer and the company.
Customer Relationship Management:
Building and maintaining strong relationships with customers. Follow up with prospects, address inquiries, and resolve issues promptly. Utilize CRM tools to track interactions and manage accounts.
Performance Evaluation:
Regular performance evaluations and feedback sessions with mentors or supervisors. Set goals for personal development and track progress towards achieving them. Demonstrate continuous improvement and a proactive approach to learning and skill enhancement.
You are willing to perform other duties as assigned. Sound Like You?
Active Real Estate License required (where applicable by state) Proficiency with Microsoft software applications: Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer High level of organizational and documentation skills Customer service oriented and believe customer is number one priority Ability to be flexible and prioritize tasks to meet deadlines Excellent verbal and written communication skills Strong problem‑solving skills FLSA Status
This position is considered a non‑exempt position for purposes of wage‑hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions
Report to Division/Corporate Office/Community daily and adhere to schedule Ability to access, input, and retrieve information from a computer and/or electronic device Ability to have face‑to‑face conversations with customers, co‑workers and higher level manager Ability to sit or stand for long periods of time and move around work environment as needed Ability to operate a motor vehicle if applicable. Comply with company policies and procedure. Physical Demands
Must be able to remain in a stationary position up to 50% of the time Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status. Benefits Of Working With Taylor Morrison
Competitive Compensation Health Care – Medical/Dental/Vision/Prescription Drug Coverage 401(k) with Company Matching Contributions Flexible Spending Accounts Disability Programs Employee & Dependent Life Insurance Vacation & Company Holidays Tuition Reimbursement Employee Home Purchase Rebate Program Home Mortgage Program Employee Assistance Program (EAP)
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