Lead Director - Cloud Solution Architecture
CVS Health, Austin, TX, United States
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position Summary:
CVS Health is seeking a Lead Director - Cloud Solution Architecture to lead the architecture strategy for member-facing digital experiences and the platforms that power them. This role is accountable for defining and evolving scalable, secure, and intelligent architectures that improve how members discover, access, and engage with their health benefits and care.
You will lead a team of Architects, partner closely with Product, Engineering, Experience Design, Data, and Security, and serve as a strategic advisor to senior leadership. This role balances experience excellence, platform modernization, and AI-driven innovation, ensuring that digital solutions are intuitive for members, efficient for teams, and compliant with healthcare regulations.
Key Responsibilities:
Member-Centric Architecture Strategy:
Own the architecture vision and roadmap for Aetna's member-facing digital platforms (web, mobile, APIs)
Ensure architectures are explicitly designed to improve member experience outcomes such as simplicity, accessibility, personalization, reliability, and trust
Translate business and experience goals into clear target-state and transitional architectures
Digital Platform & Experience Leadership:
Provide architectural oversight for end-to-end member journeys, spanning UI, API, integration, data, and cloud layers
Drive consistent adoption of modern experience architectures (micro-frontends, API-first, domain-driven design, event-driven patterns)
Partner with UX and Product to ensure architecture enables rapid experimentation and iteration without compromising quality or compliance
AI & Intelligent Solutions:
Define architectural patterns for AI-enabled digital experiences, including personalization, intelligent search, conversational interfaces, decision support, and operational automation
Partner with Data, AI, and Engineering teams to ensure responsible, secure, and scalable use of AI, aligned with regulatory and ethical standards
Evaluate and guide build vs. buy decisions for AI platforms, tools, and vendors
Governance, Quality & Compliance:
Establish architecture standards, guardrails, and reference architectures that enable teams to move fast with confidence
Ensure non-functional requirements (performance, availability, security, resilience, accessibility, observability) are embedded into all solutions
Collaborate with Security and Compliance to ensure adherence to ADA, PCI, PII, PHI, and healthcare regulatory requirements
People Leadership & Organizational Impact:
Lead, mentor, and develop a high-performing team of Architects; set clear expectations and growth paths
Foster a culture of experience-first thinking, technical excellence, and pragmatic decision-making
Actively participate in hiring and shaping the future architecture talent strategy
Executive Partnership & Influence:
Serve as a trusted architecture advisor to senior Product, Digital, and Technology leaders
Communicate complex architectural concepts in clear, outcome-focused narratives tailored for executive audiences
Influence across organizational boundaries to align teams around shared platforms and standards
Leadership Characteristics:
Member-first mindset with a passion for improving digital health experiences
Outcome-driven and pragmatic; balances innovation with delivery
Comfortable operating at strategic, cross-enterprise scale
Trusted leader who builds strong teams and durable platforms
Required Qualifications:
10+ years of experience in enterprise application development and architecture
5+ years of experience in architecture leadership roles
5+ years of experience in cloud-native architectures (AWS, GCP, Azure), APIs, microservices, and distributed systems
Preferred Qualifications:
Proven experience leading member-facing digital platforms at scale
Strong understanding of modern digital experience architectures (web, mobile, personalization, accessibility)
Experience defining and governing AI-enabled architectures in regulated environments
Exceptional communication, influence, and stakeholder management skills
Experience operating in Agile / SAFe or similar scaled delivery environments
Experience in healthcare, insurance, or other regulated consumer digital industries
Hands-on experience with AI/ML platforms, event streaming, and data-driven architectures
Strong grasp of observability, reliability engineering, and resilience patterns
Experience modernizing legacy platforms while maintaining uninterrupted member experience
Education:
Bachelor's degree or equivalent experience (Highschool diploma plus 4 years relevant work experience)
Pay Range
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .
We anticipate the application window for this opening will close on: 04/25/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
Position Summary:
CVS Health is seeking a Lead Director - Cloud Solution Architecture to lead the architecture strategy for member-facing digital experiences and the platforms that power them. This role is accountable for defining and evolving scalable, secure, and intelligent architectures that improve how members discover, access, and engage with their health benefits and care.
You will lead a team of Architects, partner closely with Product, Engineering, Experience Design, Data, and Security, and serve as a strategic advisor to senior leadership. This role balances experience excellence, platform modernization, and AI-driven innovation, ensuring that digital solutions are intuitive for members, efficient for teams, and compliant with healthcare regulations.
Key Responsibilities:
Member-Centric Architecture Strategy:
Own the architecture vision and roadmap for Aetna's member-facing digital platforms (web, mobile, APIs)
Ensure architectures are explicitly designed to improve member experience outcomes such as simplicity, accessibility, personalization, reliability, and trust
Translate business and experience goals into clear target-state and transitional architectures
Digital Platform & Experience Leadership:
Provide architectural oversight for end-to-end member journeys, spanning UI, API, integration, data, and cloud layers
Drive consistent adoption of modern experience architectures (micro-frontends, API-first, domain-driven design, event-driven patterns)
Partner with UX and Product to ensure architecture enables rapid experimentation and iteration without compromising quality or compliance
AI & Intelligent Solutions:
Define architectural patterns for AI-enabled digital experiences, including personalization, intelligent search, conversational interfaces, decision support, and operational automation
Partner with Data, AI, and Engineering teams to ensure responsible, secure, and scalable use of AI, aligned with regulatory and ethical standards
Evaluate and guide build vs. buy decisions for AI platforms, tools, and vendors
Governance, Quality & Compliance:
Establish architecture standards, guardrails, and reference architectures that enable teams to move fast with confidence
Ensure non-functional requirements (performance, availability, security, resilience, accessibility, observability) are embedded into all solutions
Collaborate with Security and Compliance to ensure adherence to ADA, PCI, PII, PHI, and healthcare regulatory requirements
People Leadership & Organizational Impact:
Lead, mentor, and develop a high-performing team of Architects; set clear expectations and growth paths
Foster a culture of experience-first thinking, technical excellence, and pragmatic decision-making
Actively participate in hiring and shaping the future architecture talent strategy
Executive Partnership & Influence:
Serve as a trusted architecture advisor to senior Product, Digital, and Technology leaders
Communicate complex architectural concepts in clear, outcome-focused narratives tailored for executive audiences
Influence across organizational boundaries to align teams around shared platforms and standards
Leadership Characteristics:
Member-first mindset with a passion for improving digital health experiences
Outcome-driven and pragmatic; balances innovation with delivery
Comfortable operating at strategic, cross-enterprise scale
Trusted leader who builds strong teams and durable platforms
Required Qualifications:
10+ years of experience in enterprise application development and architecture
5+ years of experience in architecture leadership roles
5+ years of experience in cloud-native architectures (AWS, GCP, Azure), APIs, microservices, and distributed systems
Preferred Qualifications:
Proven experience leading member-facing digital platforms at scale
Strong understanding of modern digital experience architectures (web, mobile, personalization, accessibility)
Experience defining and governing AI-enabled architectures in regulated environments
Exceptional communication, influence, and stakeholder management skills
Experience operating in Agile / SAFe or similar scaled delivery environments
Experience in healthcare, insurance, or other regulated consumer digital industries
Hands-on experience with AI/ML platforms, event streaming, and data-driven architectures
Strong grasp of observability, reliability engineering, and resilience patterns
Experience modernizing legacy platforms while maintaining uninterrupted member experience
Education:
Bachelor's degree or equivalent experience (Highschool diploma plus 4 years relevant work experience)
Pay Range
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .
We anticipate the application window for this opening will close on: 04/25/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.