Golf Outside Service Attendant (Seasonal)
Nemacolin Inc, Farmington, PA, United States
Golf Outside Service Attendant (Seasonal)
This position pays $14 an hour plus gratuity. It will run seasonally from March/April through Thanksgiving. As a member of the Golf Operations team, the Golf Service Assistant will be responsible for performing daily activities at either bag drop (Mystic Rock and Shepherd's Rock). Outside service plays a critical role in the success of the overall golf experience in the eyes of our guests. You will create the first and last impression of the golf operation. The bag drop, staging area, practice areas and the surrounding grounds must be maintained at the optimal level and standards of cleanliness. This includes meeting or exceeding our established standards for associate satisfaction, guest satisfaction (Five Star, Five Diamond service), sales, and financial performance. As a Golf Service Assistant, you must act professional at all times, adhere to the resort's standard operating procedures, and perform superior guest services. Essential functions include: Pulling and staging carts neatly every morning. Cleaning carts thoroughly throughout the day and keeping cart barn free of clutter and garbage. Checking the inventory of each cart in order to ensure that there are appropriate amounts of towels, tees, scorecards, pencils, and sand bottles. Pulling carts back into cart barn safely and neatly. Communicating with Golf Operations Leader or Manager about any issues to include carts, guests complaints, associate issues, etc. Obtaining tee sheets from pro shop and pulling any golf bags from bag room and setting them on carts prior to guests' arrival. Maintaining knowledge of available merchandise (in pro shop), course conditions, rates, hours of operations for golf ops as well as all outlets throughout the resort. Communicating often with starter/ranger as to what tee times have arrived, what tee times are still being waited on, and if the first tee is running on time or open. Working knowledge of the sport of golf; general terminology. Learning and adapting course knowledge with guests and members. Handling walk-up golfers or same day call-ins; managing the tee sheet. Maintaining knowledge of 2000 acre resort in regards to giving directions to guests. Assisting with tournament operations as needed. Communicating with golf ops and turfgrass staff professionally and using hand-held two-way radios as needed. Communicating effectively with all departments throughout the resort. Knowledge, skills, and abilities required include: Knowledge of the golf terminology strongly preferred. Positive attitude towards all guests and other teammates. Ability to be culturally sensitive and effective in a multi-cultural setting. Ability to work weekends/holidays, days or nights with flexible hours. Valid driver's license. Ability to speak professionally to guests, around guests and likewise with all departments at the resort. Ability to speak English fluently. Begin a meaningful career at Nemacolin. At Nemacolin resort in Pennsylvania's Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement. Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning. Growth & Development: Paid training and structured onboarding Hands-on learning and cross-department opportunities Clear pathways for advancement and internal promotion Recognition through individual and team honors Benefits & Everyday Perks: Competitive hourly wages and attractive 401(k) program Medical, dental, and vision coverage for eligible associates Paid time off and holiday compensation Discounted associate meals and uniform services Savings across resort dining, retail, spa, and activities Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity. Bring your passion. Grow your career. Create Real Life Magic. About Nemacolin: A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania's Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional. Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey. Keywords: Golf, Guest Service, Luxury Hospitality, Country Club, Assisting Guests, Scorecards, Responsible, Nemacolin, Resort, Driving Range Attendant, Cart Attendant, Greenskeeper, Uniontown, Morgantown, Courses, Pennsylvania Preferred Education: Some college or better. Required Licenses & Certifications: Drivers License Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This position pays $14 an hour plus gratuity. It will run seasonally from March/April through Thanksgiving. As a member of the Golf Operations team, the Golf Service Assistant will be responsible for performing daily activities at either bag drop (Mystic Rock and Shepherd's Rock). Outside service plays a critical role in the success of the overall golf experience in the eyes of our guests. You will create the first and last impression of the golf operation. The bag drop, staging area, practice areas and the surrounding grounds must be maintained at the optimal level and standards of cleanliness. This includes meeting or exceeding our established standards for associate satisfaction, guest satisfaction (Five Star, Five Diamond service), sales, and financial performance. As a Golf Service Assistant, you must act professional at all times, adhere to the resort's standard operating procedures, and perform superior guest services. Essential functions include: Pulling and staging carts neatly every morning. Cleaning carts thoroughly throughout the day and keeping cart barn free of clutter and garbage. Checking the inventory of each cart in order to ensure that there are appropriate amounts of towels, tees, scorecards, pencils, and sand bottles. Pulling carts back into cart barn safely and neatly. Communicating with Golf Operations Leader or Manager about any issues to include carts, guests complaints, associate issues, etc. Obtaining tee sheets from pro shop and pulling any golf bags from bag room and setting them on carts prior to guests' arrival. Maintaining knowledge of available merchandise (in pro shop), course conditions, rates, hours of operations for golf ops as well as all outlets throughout the resort. Communicating often with starter/ranger as to what tee times have arrived, what tee times are still being waited on, and if the first tee is running on time or open. Working knowledge of the sport of golf; general terminology. Learning and adapting course knowledge with guests and members. Handling walk-up golfers or same day call-ins; managing the tee sheet. Maintaining knowledge of 2000 acre resort in regards to giving directions to guests. Assisting with tournament operations as needed. Communicating with golf ops and turfgrass staff professionally and using hand-held two-way radios as needed. Communicating effectively with all departments throughout the resort. Knowledge, skills, and abilities required include: Knowledge of the golf terminology strongly preferred. Positive attitude towards all guests and other teammates. Ability to be culturally sensitive and effective in a multi-cultural setting. Ability to work weekends/holidays, days or nights with flexible hours. Valid driver's license. Ability to speak professionally to guests, around guests and likewise with all departments at the resort. Ability to speak English fluently. Begin a meaningful career at Nemacolin. At Nemacolin resort in Pennsylvania's Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement. Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning. Growth & Development: Paid training and structured onboarding Hands-on learning and cross-department opportunities Clear pathways for advancement and internal promotion Recognition through individual and team honors Benefits & Everyday Perks: Competitive hourly wages and attractive 401(k) program Medical, dental, and vision coverage for eligible associates Paid time off and holiday compensation Discounted associate meals and uniform services Savings across resort dining, retail, spa, and activities Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity. Bring your passion. Grow your career. Create Real Life Magic. About Nemacolin: A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania's Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional. Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey. Keywords: Golf, Guest Service, Luxury Hospitality, Country Club, Assisting Guests, Scorecards, Responsible, Nemacolin, Resort, Driving Range Attendant, Cart Attendant, Greenskeeper, Uniontown, Morgantown, Courses, Pennsylvania Preferred Education: Some college or better. Required Licenses & Certifications: Drivers License Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.