Loan Servicing Escrow Specialist II
CEN, Conway, AR, United States
Loan Servicing Escrow Specialist II
Job Category: Support Svcs - Lending Full-Time On-site Operations Center 2 Conway, AR 72032, USA Description
General Description Of Position The Loan Servicing Escrow Specialist II monitors and maintains loans with escrow accounts and applicable collateral for insurance and tax requirements. This position serves as a liaison between the bank, lending staff, and third party escrow, tax, and insurance vendors to resolve discrepancies and issues related to escrow processing and/or insurance/tax tracking. The Loan Servicing Escrow Specialist II also processes billing in regards to forced placed insurance and/or delinquent taxes, as applicable. Essential Duties And Responsibilities 1. Monitors escrow accounts to ensure timely remittance of payment to applicable agencies. This duty is performed weekly, about 10% of the time. 2. Updates bank processing system and prepares batch entries for disbursement of payment to various agencies. This duty is performed weekly, about 10% of the time. 3. Reviews insurance tracking requirements to ensure timely receipt of insurance notifications. This duty is performed weekly, about 15% of the time. 4. Balances pass through accounts related to escrow agents. This duty is performed monthly, about 15% of the time. 5. Serves as liaison between bank, lending staff, and 3rd party vendors to resolve discrepancies and issues related to escrow processing. This duty is performed monthly, about 10% of the time. 6. Generates and reviews annual escrow statements mailed to customer for accuracy. This duty is performed as needed, about 10% of the time. 7. Serves as back up for other areas of the department as time allows. This duty is performed annually, about 10% of the time. 8. Balances approval files received from third party vendors and provides approval for payment disbursement. This duty is performed as needed, about 5% of the time. 9. Maintains insurance force placement requirements and requests. This duty is performed weekly, about 5% of the time. 10. Tracks real estate collateral tax requirements and requests. This duty is performed weekly, about 10% of the time. 11. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 12. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly. 13. Performs any other related duties as required or assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education And Experience Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, or equivalent combination of education and experience. Communication Skills Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. Critical Thinking Skills Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. Software Skills Required Advanced: 10-Key, Alphanumeric Data Entry Intermediate: Accounting, Spreadsheet, Word Processing/Typing Basic: Contact Management, Database Working Conditions Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. Environmental Conditions The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Activities The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Highly repetitive, moderately physical. Highly repetitive type of work which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk, or hear; regularly required to reach with hands and arms; occasionally required to stand, walk, climb, or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Additional Information -Two (2) years of related experience and/or training -Must be able to work well independently, as well as in a team environment. -Professional written and verbal communication skills
Job Category: Support Svcs - Lending Full-Time On-site Operations Center 2 Conway, AR 72032, USA Description
General Description Of Position The Loan Servicing Escrow Specialist II monitors and maintains loans with escrow accounts and applicable collateral for insurance and tax requirements. This position serves as a liaison between the bank, lending staff, and third party escrow, tax, and insurance vendors to resolve discrepancies and issues related to escrow processing and/or insurance/tax tracking. The Loan Servicing Escrow Specialist II also processes billing in regards to forced placed insurance and/or delinquent taxes, as applicable. Essential Duties And Responsibilities 1. Monitors escrow accounts to ensure timely remittance of payment to applicable agencies. This duty is performed weekly, about 10% of the time. 2. Updates bank processing system and prepares batch entries for disbursement of payment to various agencies. This duty is performed weekly, about 10% of the time. 3. Reviews insurance tracking requirements to ensure timely receipt of insurance notifications. This duty is performed weekly, about 15% of the time. 4. Balances pass through accounts related to escrow agents. This duty is performed monthly, about 15% of the time. 5. Serves as liaison between bank, lending staff, and 3rd party vendors to resolve discrepancies and issues related to escrow processing. This duty is performed monthly, about 10% of the time. 6. Generates and reviews annual escrow statements mailed to customer for accuracy. This duty is performed as needed, about 10% of the time. 7. Serves as back up for other areas of the department as time allows. This duty is performed annually, about 10% of the time. 8. Balances approval files received from third party vendors and provides approval for payment disbursement. This duty is performed as needed, about 5% of the time. 9. Maintains insurance force placement requirements and requests. This duty is performed weekly, about 5% of the time. 10. Tracks real estate collateral tax requirements and requests. This duty is performed weekly, about 10% of the time. 11. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 12. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly. 13. Performs any other related duties as required or assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education And Experience Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, or equivalent combination of education and experience. Communication Skills Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. Critical Thinking Skills Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. Software Skills Required Advanced: 10-Key, Alphanumeric Data Entry Intermediate: Accounting, Spreadsheet, Word Processing/Typing Basic: Contact Management, Database Working Conditions Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. Environmental Conditions The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Activities The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Highly repetitive, moderately physical. Highly repetitive type of work which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk, or hear; regularly required to reach with hands and arms; occasionally required to stand, walk, climb, or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Additional Information -Two (2) years of related experience and/or training -Must be able to work well independently, as well as in a team environment. -Professional written and verbal communication skills