Service Representative
Endries International, Salem, VA, United States
Service Representative
Join Our Team as a Service Representative! Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We're looking for an energetic, customer-focused Service Rep to support our customer accounts in the Salem, VA area. As a Service Rep, you'll be out in the field at client locations, serving as the face of Endries. Your day will include: Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records. Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution. Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses. Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor-Managed Inventory), and crib systems. Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained. Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy. Material Handling: Safely and efficiently load and unload materials. Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships. Order Entry & Expediting: Enter orders into the CSD system, expedite customer orders, manage expedites, and review demand schedules. Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant. Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements. Professionalism: Maintain a positive attitude with customers and fellow associates. Other duties as assigned. If you enjoy variety and staying on the move, you'll love this role! We're looking for someone who has: A passion for delivering excellent customer service Strong written and verbal communication skills Experience with Microsoft Office (Outlook, Word, Excel) A valid driver's license and reliable transportation This is an active role suited for someone who enjoys staying on their feet and moving throughout the day Compensation & Perks: Competitive starting wage based on experience Annual steel-toe shoe reimbursement (up to $100) Clothing allowance Benefits That Start Day One: Medical, dental, vision, and life insurance Generous paid time off Company-matched 401(k) And much more! At Endries, we're proud to offer opportunitynot just a job. If you're dependable, love working outside of the traditional office environment, and care deeply about customer service, we'd love to meet you!
Join Our Team as a Service Representative! Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We're looking for an energetic, customer-focused Service Rep to support our customer accounts in the Salem, VA area. As a Service Rep, you'll be out in the field at client locations, serving as the face of Endries. Your day will include: Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records. Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution. Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses. Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor-Managed Inventory), and crib systems. Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained. Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy. Material Handling: Safely and efficiently load and unload materials. Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships. Order Entry & Expediting: Enter orders into the CSD system, expedite customer orders, manage expedites, and review demand schedules. Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant. Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements. Professionalism: Maintain a positive attitude with customers and fellow associates. Other duties as assigned. If you enjoy variety and staying on the move, you'll love this role! We're looking for someone who has: A passion for delivering excellent customer service Strong written and verbal communication skills Experience with Microsoft Office (Outlook, Word, Excel) A valid driver's license and reliable transportation This is an active role suited for someone who enjoys staying on their feet and moving throughout the day Compensation & Perks: Competitive starting wage based on experience Annual steel-toe shoe reimbursement (up to $100) Clothing allowance Benefits That Start Day One: Medical, dental, vision, and life insurance Generous paid time off Company-matched 401(k) And much more! At Endries, we're proud to offer opportunitynot just a job. If you're dependable, love working outside of the traditional office environment, and care deeply about customer service, we'd love to meet you!