Enrollment Specialist
Daytona State College, Daytona Beach, FL, United States
Salary :
$36,174.00 Annually Location :
Daytona Beach Job Type:
Staff - Full-Time Job Number:
202400109 Department:
Enrollment Services Opening Date:
04/06/2026 Closing Date:
4/14/2026 5:00 PM Eastern
Required Qualifications:
Associate degree
Six (6) months of experience Key Responsibilities:
Proactively inform and assist with general inquiries and enrollment processes via phone, email, chat, and in person in a timely and efficient manner with a high level of customer service as all times Ensure that all communication via phones, messages, chats, emails for department and coverage of holiday and college closures are documented and tracked and issued out to the community with A+ customer service experience. Phone queues are in line with messages. Demonstrate knowledge regarding applicable Department / College and State / Federal regulations, policies and procedures relating to the enrollment process, appeals, graduation, scholarships, and other general knowledge necessary to communicate with the public (students, parents, staff, and faculty) Maintains, accesses, inputs, and retrieves data from the college departmental and external databases Attends staff meetings to exchange information and professional seminars and / or conferences to improve professional skills Assists other departments as necessary when assigned on any campus Knowledge, Skills, & Abilities:
Must have good customer service skills Be proficient with Microsoft Office and other computer software programs Commitment to delivering a high level of customer service Ability to multi-task while maintaining a positive attitude Must have strong organizational skills, as well as effective oral and written communication
Veteran's Preference Information:
This position is eligible for Veterans Preference pursuant to Chapter 295 of Florida Statutes. Preference will be given to eligible veterans and their spouses in accordance with the statute and requires the applicant to submit eligible documentation such as a DD-214 (or equivalent). If you are submitting a copy of a DD-214, please ensure the social security number and date of birth is redacted and/or removed.
This position requires a criminal background screening. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at 386-506-4505 or email Daytona State College is an Equal Opportunity/Equal Access Employer. Click to view the College's statement of non-discrimination. Daytona State College offers a variety of benefits to our regular full-time employees, including:
Health Insurance:
Medical Dental Vision Flexible Spending Account (FSA) Dependent Care Flexible Spending Account Retirement Options:
Florida Retirement System Pension Plan
Deferred Retirement Option Program (DROP)
Florida Retirement System Investment Plan State Community College System Optional Retirement Program (SCCSORP) 403(b) and 457(b) Retirement Savings Accounts Supplemental Insurance:
College Paid Basic Life Insurance Voluntary and Dependent Life Insurance Sick Leave Pool Cancer Insurance Critical Illness Insurance Paid Time Off:
Vacation & Sick Leave Holidays & College Breaks Holidays: Daytona State College observes the following holidays annually:
New Year's Day Martin Luther King Day Memorial Day Independence Day Labor Day Veteran's Day Thanksgiving & the following day Christmas Day Additional Benefits:
Tuition Reimbursement for employees as well as their spouses and dependents Onsite Wellness/Fitness Center Employee Assistance Program (EAP) Please note: Adjunct, part-time and temporary full-time staff may be eligible for certain benefits if qualification criteria are met.
$36,174.00 Annually Location :
Daytona Beach Job Type:
Staff - Full-Time Job Number:
202400109 Department:
Enrollment Services Opening Date:
04/06/2026 Closing Date:
4/14/2026 5:00 PM Eastern
Required Qualifications:
Associate degree
Six (6) months of experience Key Responsibilities:
Proactively inform and assist with general inquiries and enrollment processes via phone, email, chat, and in person in a timely and efficient manner with a high level of customer service as all times Ensure that all communication via phones, messages, chats, emails for department and coverage of holiday and college closures are documented and tracked and issued out to the community with A+ customer service experience. Phone queues are in line with messages. Demonstrate knowledge regarding applicable Department / College and State / Federal regulations, policies and procedures relating to the enrollment process, appeals, graduation, scholarships, and other general knowledge necessary to communicate with the public (students, parents, staff, and faculty) Maintains, accesses, inputs, and retrieves data from the college departmental and external databases Attends staff meetings to exchange information and professional seminars and / or conferences to improve professional skills Assists other departments as necessary when assigned on any campus Knowledge, Skills, & Abilities:
Must have good customer service skills Be proficient with Microsoft Office and other computer software programs Commitment to delivering a high level of customer service Ability to multi-task while maintaining a positive attitude Must have strong organizational skills, as well as effective oral and written communication
Veteran's Preference Information:
This position is eligible for Veterans Preference pursuant to Chapter 295 of Florida Statutes. Preference will be given to eligible veterans and their spouses in accordance with the statute and requires the applicant to submit eligible documentation such as a DD-214 (or equivalent). If you are submitting a copy of a DD-214, please ensure the social security number and date of birth is redacted and/or removed.
This position requires a criminal background screening. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at 386-506-4505 or email Daytona State College is an Equal Opportunity/Equal Access Employer. Click to view the College's statement of non-discrimination. Daytona State College offers a variety of benefits to our regular full-time employees, including:
Health Insurance:
Medical Dental Vision Flexible Spending Account (FSA) Dependent Care Flexible Spending Account Retirement Options:
Florida Retirement System Pension Plan
Deferred Retirement Option Program (DROP)
Florida Retirement System Investment Plan State Community College System Optional Retirement Program (SCCSORP) 403(b) and 457(b) Retirement Savings Accounts Supplemental Insurance:
College Paid Basic Life Insurance Voluntary and Dependent Life Insurance Sick Leave Pool Cancer Insurance Critical Illness Insurance Paid Time Off:
Vacation & Sick Leave Holidays & College Breaks Holidays: Daytona State College observes the following holidays annually:
New Year's Day Martin Luther King Day Memorial Day Independence Day Labor Day Veteran's Day Thanksgiving & the following day Christmas Day Additional Benefits:
Tuition Reimbursement for employees as well as their spouses and dependents Onsite Wellness/Fitness Center Employee Assistance Program (EAP) Please note: Adjunct, part-time and temporary full-time staff may be eligible for certain benefits if qualification criteria are met.