Sr. Director, Product Delivery - Intelligent Automation & Backend

JOB DESCRIPTION

The Senior Director of Product Delivery is responsible for enterprise product strategy and portfolio-level investment direction across multiple products and capabilities. This role sets the strategic direction, defines enterprise investment themes, and establishes governance that ensures business vision is translated into coherent product priorities, portfolio roadmaps, and measurable value delivery. Operating at an enterprise level, this leader partners with executive stakeholders to shape enterprise priorities, to shape funding alignment and to drive transformation across people, process, and technology. The role provides single threaded accountability for enterprise product outcomes, from strategic intent through realized business outcomes, while empowering Product and Delivery leaders to own product-level roadmaps, backlogs, and execution.

RESPONSIBILITIES

Defines and evolves enterprise product strategy and portfolio-level strategic direction across multiple products and capabilities aligned to business vision and strategic priorities.

Shapes and governs enterprise product investment themes, funding alignment, trade-off decisions to ensure resources are focused on the highest value opportunities.

Ensures product strategy balances customer experience, operational efficiency, regulatory needs, and scalability, and drives alignment across leaders on enterprise-level priorities and sequencing.

Oversees execution of product strategies across the enterprise through strong partnership with Product, Technology, Design, and Business leaders.

Defines enterprise outcome metrics and portfolio success measures tied to growth, experience, efficiency, and cost management.

Monitors performance of product(s) and investments and ensures continuous portfolio-level course correction through Directors and Senior leaders based on data and insights.

Leads and develops Directors and senior leaders responsible for product strategy, product management, and delivery execution; Sets expectations and standards for how product leaders, plan, measure, and govern outcomes.

Builds a culture of accountability, transparency, and outcome driven decision making by establishing enterprise operating rhythms.

Acts as a trusted strategic advisor to executive leadership on enterprise product strategy, transformation priorities, investment decisions, and portfolio performance, providing clear direction and trade-offs.

Drives alignment across Business, Technology, and Product leadership to eliminate silos between strategy and execution, ensuring enterprise-level decisions translate to consistent product-level plans and outcomes.

QUALIFICATIONS

• 12+ years w/Bachelor's degree; 3+ years management
• Additional experience may be accepted in lieu of education or degree
• BA/BS in Computer Science or related technical field
  * 10-15 years of experience in product mangement, business strategy, portfolio strategy or strategic transformation
  * 5+ years of experience leading senior leaders and operating within a scaled Agile environment and/or complex delivery ecosystem
  * Enterprise portfolio or capability strategy ownership across multiple domains and products
  * Experience maturing products and driving measurable enterprise business outcomes
  * Healthcare experience preferred
• Strong customer focus and know-how to deliver exceptional experiences.
• Excellent organizational/time management and project management skills.
• Entrepreneurial spirit, an intellectual curiosity and a bias toward actions.
• Strong analytical and problem solving skills.
• Ability to clearly present written information and findings
• Ability to communicate concepts
• Ability to interact well with co-workers and outside contacts

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 25. $140,700 - $305,000

ABOUT THE TEAM

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

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