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Technical Writer

Denken Solutions, Inc., Birmingham, AL, United States


  • The Procedure Writer will support the development, revision, and standardization of TSS documentation to ensure full alignment with a new Front End Planning Playbook for generation projects.
  • The deliverables will provide clear, consistent, user-friendly guidance across all project stakeholders.
  • Minimum Education: Degree in Technical Writing, Engineering, or related field.
  • Qualifications: 10+ years of experience writing procedures in a regulated environment.

Required Qualifications:

  • Proven experience developing, revising, and standardizing procedures, policies, and guidelines within complex, regulated organizations.
  • Strong expertise in technical and business process documentation, including procedures, workflows, templates, and forms.
  • Demonstrated ability to align documentation with enterprise frameworks, governance models, and stage‐gate processes.
  • Experience working with Front-End Planning (FEP), project lifecycle, or capital project governance frameworks.
  • Proficiency in creating and updating process maps, including swim lane diagrams and RACI matrices.
  • Skilled at translating complex processes into clear, user-friendly, and consistent documentation.
  • Experience facilitating structured review cycles with SMEs, leadership, and document owners.
  • Strong document management skills, including version control, approval routing, and document tracking.
  • Excellent written communication, organization, and attention to detail.
  • Ability to manage multiple deliverables, priorities, and dependencies over extended project durations.

Preferred Qualifications:

  • Experience supporting enterprise-wide standardization or transformation initiatives.
  • Familiarity with corporate document-control standards and regulatory or compliance-driven environments.
  • Background in engineering, project management, shared services, or infrastructure-related organizations.
  • Experience creating project-related templates (e.g., charters, risk registers, readiness checklists, stage‐gate review forms).
  • Ability to lead or facilitate documentation workshops and stakeholder alignment sessions.
  • Experience delivering documentation packages suitable for governance approval, publication, and training.

Key Competencies:

  • Process analysis and synthesis.
  • Stakeholder engagement and facilitation.
  • Governance and decision‐authority awareness.
  • Structured problem solving.
  • Continuous improvement mindset.