Point-of-Sale (POS) Implementation Specialist
Altametrics, Costa Mesa, CA, United States
Job description
Point-of-Sale (POS) Implementation Specialist
As a Point-of-Sale (POS) Implementation Specialist, you will work directly with operators to manage menus, equipment, and databases. You will coordinate equipment rollouts with restaurants and ensure the smooth and efficient transition of new technologies. You will also ensure accurate item mapping for inventory and reporting purposes. Tasks may include menu mapping, network configuration, cabling, and station setup.
Position Activities and Tasks
Install, configure, and validate POS equipment
Create and set up menus, including optimizations and pricing updates
Ensure accurate inventory tracking
Travel to locations for installations and/or support
Coordinate rollout plans with restaurants for deploying new technologies
Apply strong business, technical, and analytical skills to address complex challenges
Demonstrate strong planning and process-oriented thinking
Communicate effectively and present to small teams
Maintain a hands‑on approach and adapt to evolving priorities
Education Required
Bachelor's degree or equivalent experience
Experience Required
Experience with cloud-based POS systems (e.g., Toast) – 2+ years
Windows 10 troubleshooting and networking – 2+ years
Troubleshooting LAN and WLAN networks
Familiarity with menu programming and inventory tracking
Ability to reset, configure, and troubleshoot Android 9+ devices
Multi‑unit restaurant IT support experience
Prior restaurant experience (preferred)
Experience with help desk ticketing systems
Excellent interpersonal skills
Knowledge, Skills, and Abilities
Strong attention to detail and perceptiveness
Teamwork and collaboration
Excellent communication skills (listening, speaking, writing, and inquiry)
Presentation skills
Analytical and strategic thinking
Problem‑solving abilities
Creative thinking
Customer‑focused mindset
Strong process management skills
Entrepreneurial mindset (competitive and results‑driven)
Technical Skills, Certifications, and Licenses
Proficiency in PC skills (basic to advanced)
Experience with Microsoft Windows 10
Familiarity with Google Workspace, Freshdesk, GoToConnect
Experience with Meraki Dashboard (a plus)
A+ Certification (required)
Other relevant certifications will be considered
Physical Requirements / Working Conditions
Ability to sit and stand for extended periods
Manual dexterity to operate equipment
Ability to read printed materials with or without vision aidsAbility to communicate clearly in audible tones
Must be able to lift up to 20 lbs overhead if needed
Ability to use basic tools for installations
Ability to establish and maintain effective working relationships
Willingness and ability to travel for business purposes
Disclaimer: Altametrics
is an Equal Opportunity Employer and participates in the E-Verify program to confirm employment eligibility of all newly hired employees.
#J-18808-Ljbffr
As a Point-of-Sale (POS) Implementation Specialist, you will work directly with operators to manage menus, equipment, and databases. You will coordinate equipment rollouts with restaurants and ensure the smooth and efficient transition of new technologies. You will also ensure accurate item mapping for inventory and reporting purposes. Tasks may include menu mapping, network configuration, cabling, and station setup.
Position Activities and Tasks
Install, configure, and validate POS equipment
Create and set up menus, including optimizations and pricing updates
Ensure accurate inventory tracking
Travel to locations for installations and/or support
Coordinate rollout plans with restaurants for deploying new technologies
Apply strong business, technical, and analytical skills to address complex challenges
Demonstrate strong planning and process-oriented thinking
Communicate effectively and present to small teams
Maintain a hands‑on approach and adapt to evolving priorities
Education Required
Bachelor's degree or equivalent experience
Experience Required
Experience with cloud-based POS systems (e.g., Toast) – 2+ years
Windows 10 troubleshooting and networking – 2+ years
Troubleshooting LAN and WLAN networks
Familiarity with menu programming and inventory tracking
Ability to reset, configure, and troubleshoot Android 9+ devices
Multi‑unit restaurant IT support experience
Prior restaurant experience (preferred)
Experience with help desk ticketing systems
Excellent interpersonal skills
Knowledge, Skills, and Abilities
Strong attention to detail and perceptiveness
Teamwork and collaboration
Excellent communication skills (listening, speaking, writing, and inquiry)
Presentation skills
Analytical and strategic thinking
Problem‑solving abilities
Creative thinking
Customer‑focused mindset
Strong process management skills
Entrepreneurial mindset (competitive and results‑driven)
Technical Skills, Certifications, and Licenses
Proficiency in PC skills (basic to advanced)
Experience with Microsoft Windows 10
Familiarity with Google Workspace, Freshdesk, GoToConnect
Experience with Meraki Dashboard (a plus)
A+ Certification (required)
Other relevant certifications will be considered
Physical Requirements / Working Conditions
Ability to sit and stand for extended periods
Manual dexterity to operate equipment
Ability to read printed materials with or without vision aidsAbility to communicate clearly in audible tones
Must be able to lift up to 20 lbs overhead if needed
Ability to use basic tools for installations
Ability to establish and maintain effective working relationships
Willingness and ability to travel for business purposes
Disclaimer: Altametrics
is an Equal Opportunity Employer and participates in the E-Verify program to confirm employment eligibility of all newly hired employees.
#J-18808-Ljbffr